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Php for pages comments won’t work for articles

This topic has 7 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

  • Avatar: Steve Bunk
    Steve Bunk
    Participant
    January 6, 2023 at 00:23

    Hello. Our site is running a child theme of Blanco. I decided to stop accepting comments several years ago and used the Disable Comments plugin. Now I want to enable Comments again, so I disabled the Disable Comments plugin and set the WordPress Discussion settings for Comments. Whenever someone comments now, the site shows that a comment has been made but it cannot be opened. I saw the coding on your forum in response to questions about comments not displaying on pages and pasted it into place in the parent theme.php but it had no effect. However, the comments we get would be for the Articles section rather than for Pages and I see no php in the theme files for articles. Can you suggest something?

    Please, contact administrator
    for this information.
    #343105 Copied Theme version: 3.10
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 6, 2023 at 15:09

    Hello,

    We do not support the Blanko theme anymore, it is a very old theme.
    Provide FTP access, we will check what can be done to help you.
    Also, temporarily disable cache plugin.
    If you do not know how to create FTP, contact with your hosting provider, they will help you.

    Regards

    #343164 Copied
    Avatar: Steve Bunk
    Steve Bunk
    Participant
    January 6, 2023 at 16:48

    Thank you. Details in the private content area.

    Please contact administrator
    for this information.
    #343169 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2023 at 10:21

    Hello,

    Thanks for the reply. I’ve passed this topic to our dev team. They will check it and give an answer after the weekend. Please be patient and do not change access.

    Regards

    #343243 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2023 at 13:48

    Fixed. Please check now.

    Regards

    #343261 Copied
    Avatar: Steve Bunk
    Steve Bunk
    Participant
    January 8, 2023 at 16:57

    Yes, wonderful. Thank you so much!

    #343279 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2023 at 17:11

    You’re welcome!

    Regards

    #343280 Copied

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