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PHP Memory overrun with 9.1.2 & unresponsive plugin page

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

Glenn Birmingham

Participant

April 23, 2023 at 21:16

Something about the upgrade on 4/19 has caused the memory to overrun on my server. I have been unable to successfully restore back to 9.1.1.

I have increased the PHP max memory size to 1GB on my server and XStore still grabs up everything it can and doesn’t deliver. My admin panel is unusable and my logs are filled up with server errors about memory overruns, no matter how much memory I throw at it. I also am unable to install, delete, or turn off automatic upgrades on my plugins while I have XStore active now. I can’t run the XStore patcher without error.

As soon as I deactivate the theme, everything goes back to normal.

Please, contact administrator
for this information.

#354300 Copied Theme version: 9.1.2 WooCommerce version: 7.6.0

1 Answer

Rose Tyler

Support staff

April 24, 2023 at 07:14

Hello, Glenn Birmingham,

Thank you for getting in touch with us.

Please provide URL of your site, temporary wp-admin, and FTP access, so we can check the situation more deeply.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#354307 Copied
Tagged: 9.1.2, memory, overrun, plugin, themes, unresponsive, woocommerce, wordpress
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