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PHP Warning: Undefined array key 1… /vc-custom-heading.php on line 138

This topic has 15 replies, 4 voices, and was last updated 6 months, 2 weeks ago ago by Andrew Mitchell

Robert

Participant

July 10, 2024 at 10:51

My www-error.log is full of php warnings on all domains running xstore

[10-Jul-2024 02:01:23 UTC] PHP Warning: Undefined array key 1 in /srv/data/web/vhosts/www.domain.co.uk/htdocs/wp-content/plugins/js_composer/include/classes/shortcodes/vc-custom-heading.php on line 138
[10-Jul-2024 02:01:23 UTC] PHP Warning: Undefined array key 2 in /srv/data/web/vhosts/www.domain.co.uk/htdocs/wp-content/plugins/js_composer/include/classes/shortcodes/vc-custom-heading.php on line 139

#403959 Copied Theme version: 9.3.14

14 Answers

Rose Tyler

Support staff

July 10, 2024 at 11:14

Hello Robert,

Thank you for reaching out and bringing this issue to our attention.

It appears that the warnings are being generated by the js_composer plugin. We kindly request that you ensure you are using the latest version of the WPBakery plugin. For detailed instructions on updating the plugin, please visit our guide at: https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Best Regards,
8Theme’s Team

#403969 Copied

Robert

Participant

July 10, 2024 at 13:52

Hi Rose

Thank you for your reply. I can confirm that it is the latest version running.

#404035 Copied

Rose Tyler

Support staff

July 10, 2024 at 14:12

Hello Robert,

Could you kindly provide us with the URL of the page that contains the warnings? Additionally, we would appreciate it if you could grant us temporary access to the wp-admin panel.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#404041 Copied

Robert

Participant

July 11, 2024 at 09:38

Attached

Please contact administrator
for this information.

#404176 Copied

Rose Tyler

Support staff

July 11, 2024 at 10:17

Hello Robert,

We appreciate your prompt response, but we can’t log in using credentials you provided – https://prnt.sc/nHHgN9Fx4ACs Please check.

Best Regards,
8Theme’s Team

#404187 Copied

Robert

Participant

July 11, 2024 at 10:54

New password

Please contact administrator
for this information.

#404196 Copied

Rose Tyler

Support staff

July 11, 2024 at 11:03

Hello Robert,

We hope this message finds you well. Could you please downgrade the PHP version to either 8.1 or 8.2 and verify if this resolves the issue?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#404197 Copied

Robert

Participant

July 15, 2024 at 10:11

Hi Rose, thank you for your reply.
I’ve downgraded my PHP and the problem persists.

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Rose Tyler

Support staff

July 15, 2024 at 10:15

Hello Robert,

Please let us know on which page you see the problem (provide URL and temporary FTP access).

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#404765 Copied

Robert

Participant

July 15, 2024 at 10:25

It’s in the www-error.log

I can’t say it seems to be causing many issues on the front end

Please contact administrator
for this information.

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Robert

Participant

July 15, 2024 at 10:36

I’m definitely no expert in this but it seems it’s relating to these two lines highlighted?

Files is visible for topic creator and
support staff only.

#404780 Copied

Andrew Mitchell

Support staff

July 15, 2024 at 13:15

Hello, Robert,

We hope this message finds you well.

We are pleased to inform you that the necessary corrections have been made to the plugin file. The fix has been implemented in the following file:
plugins/js_composer/include/classes/shortcodes/vc-custom-heading.php

Please review the changes at your earliest convenience.

Best Regards,
8Theme’s Team

#404818 Copied

finleydesign

Participant

August 5, 2024 at 09:57

I have the same errors, can you share how this was resolved.

#408813 Copied

Andrew Mitchell

Support staff

August 6, 2024 at 16:30

Hello, finleydesign,

We hope this message finds you well. We would like to inform you that it is necessary to update your XStore to version 9.3.17, as this update includes essential fixes that have been implemented.

Best Regards,
The 8Theme Team

#409109 Copied
Tagged: line 138 warning solution, php warning wordpress fix, undefined array key solution, vc-custom-heading.php error, woocommerce php error guide, woocommerce themes error, wordpress php warning resolve
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