PHP Warning: Undefined array key “callback” in /woocommerce/single-product/tabs/tabs.php

This topic has 10 replies, 2 voices, and was last updated 1 months ago ago by Jack Richardson

  • Avatar: Brooke
    Brooke
    Participant
    September 19, 2024 at 20:47

    PHP Warning: Undefined array key “callback” in /nas/content/live/agridimestore/wp-content/themes/xstore/woocommerce/single-product/tabs/tabs.php on line 74

    {
      "installName": "agridimestore",
      "environment": "PROD",
      "type": "error",
      "date": "2024-09-19T19:32:43.547Z",
      "severity": null,
      "client": null,
      "message": "PHP Warning:  Undefined array key \"callback\" in /nas/content/live/agridimestore/wp-content/themes/xstore/woocommerce/single-product/tabs/tabs.php on line 74",
      "uuid": "65450e95-b4b7-4231-9509-847b193403e0"
    }

    PHP Warning: Undefined array key “callback” in /nas/content/live/agridimestore/wp-content/themes/xstore/woocommerce/single-product/tabs/tabs.php on line 52

    {
      "installName": "agridimestore",
      "environment": "PROD",
      "type": "error",
      "date": "2024-09-19T19:32:43.547Z",
      "severity": null,
      "client": null,
      "message": "PHP Warning:  Undefined array key \"callback\" in /nas/content/live/agridimestore/wp-content/themes/xstore/woocommerce/single-product/tabs/tabs.php on line 52",
      "uuid": "0aaa638a-870a-447c-b8c4-a66cf27eb4ad"
    }
    Please, contact administrator
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    9 Answers
    Avatar: Brooke
    Brooke
    Participant
    September 19, 2024 at 21:17

    The site has gone down 3 times today, 4 minutes each time

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    Avatar: Brooke
    Brooke
    Participant
    September 19, 2024 at 21:19

    Same errors from my original message, new time stamp

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 20, 2024 at 09:17

    Hello @Brooke

    Please, provide us the correct wp-admin + FTP access in private area, so we could upload a potentional fix for you issue.

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Brooke
    Brooke
    Participant
    September 20, 2024 at 15:16

    Thank you, I’ve given all the details in the private area

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 20, 2024 at 15:42

    Dear @Brooke,

    I hope this message finds you well. We have uploaded a potential fix to the file you previously mentioned. Could you please verify if the issue has been resolved on your end? Alternatively, if the problem still persists, could you kindly provide us with a link to the product where the warning is still displayed?

    Thank you for your cooperation.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Brooke
    Brooke
    Participant
    October 11, 2024 at 17:42

    We’re still having some issues.

    PHP Warning: Undefined array key “callback” in /wp-content/themes/xstore/woocommerce/single-product/tabs/tabs.php on line 52

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 14, 2024 at 08:18

    Hello @Brooke

    Please, provide us the correct wp-admin + FTP access in private area, so we could upload a potentional fix for you issue.

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Brooke
    Brooke
    Participant
    October 14, 2024 at 14:52

    I just checked and the credentials provided before still work for both admin and SFTP. Please make sure you use SFTP connection to be able to access via FTP. I also included the path to our child theme in the private area. Thank you

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 14, 2024 at 15:09

    Dear @Brooke,

    I hope this message finds you well.

    Could you kindly check the issue now? We have uploaded a potential fix in the following file: xstore/woocommerce/single-product/tabs/tabs.php. Please note that this fix will also be included in the next update.

    Thank you for your attention to this matter.

    Best regards,
    Jack Richardson
    8Theme Team

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