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Pictures don't load - by Kirill Klassen

This topic has 4 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Rose Tyler

  • Avatar: Kirill_Klassen
    Kirill Klassen
    Participant
    June 19, 2019 at 11:38

    Hello,

    I’m having troubles with loading pictures. Some pictures don’t load very often. For example this happens on page “About us”. In footer logo has the same problems. Thumbnails for posts don’t load very often as well. I don’t have such problem with product pictures and product thumbnails, however.

    I’ve tried deactivating all third party plugins (I only have 2 – Jetpack and http/https remover), but it didn’t help.

    Could you please check for any issues.

    Otherwise very satisfied with the theme.

    #215831 Copied Theme version: 5.3.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2019 at 15:20

    Hello,

    Try to disable options of the Jetpack plugin for the images http://prntscr.com/o3x6f5 clear cache and check again.

    Regards

    #215839 Copied
    Avatar: Kirill_Klassen
    Kirill Klassen
    Participant
    June 20, 2019 at 08:07

    Thank you! This worked

    #215864 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2019 at 08:11

    Hello,

    You’re welcome!

    Regards

    #215865 Copied
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