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Ping - by yusuf gencyilmaz - on WordPress WooCommerce support

This topic has 23 replies, 3 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

yusuf gencyilmaz

Participant

August 31, 2018 at 19:04

my website is opening in 15-16 seconds.
This is due to the theme.
how can i fix it

#198754 Copied

22 Answers

Olga Barlow

Support staff

September 3, 2018 at 09:12

Hello,

Can you, please, provide me FTP access to your site to your site to install cache plugins and check page speed with our theme and with the default WP theme to compare?

Regards

#198808 Copied

yusuf gencyilmaz

Participant

September 3, 2018 at 11:01

yes, I can ftp access

Please, contact administrator
for this information.

#198829 Copied

Olga Barlow

Support staff

September 3, 2018 at 13:27

Hello,

Sorry, don’t understand your previous message. Provide me FTP access in private content area:
FTP host, FTP username, FTP pass. I’m waiting for this info to proceed.

Regards

#198832 Copied

yusuf gencyilmaz

Participant

September 3, 2018 at 15:39

https://sso.godaddy.com/?realm=idp&path=%2Fproducts&app=account&isc=goflltk24
you can enter from this link

Please, contact administrator
for this information.

#198852 Copied

Olga Barlow

Support staff

September 3, 2018 at 18:15

Hello,

We have made a few tests with your site.
Your product page when our theme is activated without cache plugin – 1.82 s https://tools.pingdom.com/#!/bHcNu/http://arvven.com/urunler/
Your product page when default WP theme is activated without cache plugin – 1.45 s
https://tools.pingdom.com/#!/bHcNu/http://arvven.com/urunler/

Your product page when our theme is activated + cache plugin – 513 ms
https://tools.pingdom.com/#!/ej8w5n/http://arvven.com/urunler/
Your product page when default WP theme is activated without cache plugin – 398 ms
https://tools.pingdom.com/#!/cb8F14/http://arvven.com/urunler/

So, if you sometimes get 16s I think it’s your hosting issues and you need to contact your hosting provider.

Regards

#198855 Copied

yusuf gencyilmaz

Participant

September 4, 2018 at 07:59

register page in correct =>http://prntscr.com/kqcapi
http://prntscr.com/kqcc82

#198878 Copied

Rose Tyler

Support staff

September 4, 2018 at 11:37

Hello,

First of all, you need to allow the registration. Navigate to Settings > General > Membership and mark Anyone can register. Then go to Woocommerce > Settings > Accounts > Customer registration > Enable customer registration on the “My account” page.

Regards

#198895 Copied

yusuf gencyilmaz

Participant

September 5, 2018 at 09:50

http://prntscr.com/kqsnyt => How to change registration form

#198972 Copied

yusuf gencyilmaz

Participant

September 5, 2018 at 09:54

http://prntscr.com/kqsqe9 => How can I change the instagram account in this area?

#198973 Copied

yusuf gencyilmaz

Participant

September 5, 2018 at 10:03

this field => http://prntscr.com/kqsucz
it should look like => http://prntscr.com/kqsuwc

how can i fix it

#198975 Copied
Rose Tyler

Support staff

September 5, 2018 at 10:08
Hello,

1. Please add this custom css code:
```
.woocommerce-account .woocommerce-form-register {
    max-width: 500px;
    margin: 0 auto;
}
```
2. Please edit settings of [8THEME] Instagram element – http://prntscr.com/kqsxha

Regards
#198976 Copied
Rose Tyler

Support staff

September 5, 2018 at 10:08

3. Please provide me link to page with the problem.

Regards

#198979 Copied

yusuf gencyilmaz

Participant

September 5, 2018 at 10:54

how to add css code

#198990 Copied

Rose Tyler

Support staff

September 5, 2018 at 11:06

Please see screenshot http://prntscr.com/kqtmw1
This page https://xstore.8theme.com/demos/2/marseille03/contacts/ was created using these elements http://prntscr.com/kqtp59
Provide us with temporary wp-admin access and we will recreate the page on your site.

Regards

#198991 Copied

yusuf gencyilmaz

Participant

September 5, 2018 at 11:23

temporary access

Please, contact administrator
for this information.

#198993 Copied

Olga Barlow

Support staff

September 5, 2018 at 11:56

Hello,

We have created page for you http://arvven.com/contacts-marseille03/

Regards

#198999 Copied

yusuf gencyilmaz

Participant

September 5, 2018 at 13:39

how can i fill this area => http://prntscr.com/kqvrpz
http://prntscr.com/kqvs6q

#199009 Copied

Rose Tyler

Support staff

September 5, 2018 at 13:43

Please refer to the plugin documentation https://contactform7.com/docs/ https://contactform7.com/setting-up-mail/

Regards

#199011 Copied

yusuf gencyilmaz

Participant

September 9, 2018 at 09:56

how can I change this field =>http://prntscr.com/ksa9nf

#199183 Copied

Rose Tyler

Support staff

September 10, 2018 at 07:11

Hello,

Appearance > Widgets > Header Banner then edit appropriate static block (WPBakery Page Builder > Role Manager > Post types > Custom > staticblocks).

Regards

#199190 Copied

yusuf gencyilmaz

Participant

September 10, 2018 at 14:47

have a nice day footer marseille01 in statik blok Could you send me texts in this region
=>http://prntscr.com/ksq43b

#199243 Copied
Rose Tyler

Support staff

September 10, 2018 at 14:54
Hello,

Do you mean this one http://prntscr.com/ksq6c2 ?
1) Go to WPBakery Page Builder > Role Manager > Post types > Custom > http://prntscr.com/ksq6un
2) Add this code in Text tab http://prntscr.com/ksq76o
```
[vc_row css=".vc_custom_1533040376481{margin-right: 0px !important;margin-left: 0px !important;padding-top: 0px !important;}"][vc_column css=".vc_custom_1528454927110{padding-top: 0px !important;}"][vc_custom_heading text="Get in touch with Merseille" font_container="tag:h2|text_align:center" use_theme_fonts="yes" el_class="no-uppercase" css=".vc_custom_1535275740330{margin-bottom: 10px !important;}"][vc_column_text css=".vc_custom_1528447760952{margin-bottom: 10px !important;}"]
<p style="text-align: center;">With Xstore, Marseille & more arriving on site next week, plus 77+ designers at up to
30% off, you’re sure to find plenty of must-haves to add to your Wish List!</p>
[/vc_column_text][vc_row_inner css=".vc_custom_1533040476545{margin-bottom: 45px !important;}"][vc_column_inner width="1/3" offset="vc_col-md-4"][/vc_column_inner][vc_column_inner width="1/3" offset="vc_col-md-4"][vc_column_text][/vc_column_text][vc_column_text el_class="et-mailchimp classic-button text-center"][mc4wp_form id="6648"][/vc_column_text][/vc_column_inner][vc_column_inner width="1/3" offset="vc_col-md-4"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row equal_height="yes" content_placement="middle" css=".vc_custom_1535195201076{margin-right: 0px !important;margin-left: 0px !important;border-top-width: 1px !important;padding-top: 10px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}" el_class="mob-center"][vc_column width="2/3" css=".vc_custom_1535195206511{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 10px !important;padding-left: 0px !important;}" el_class="footer-left"][menu menu="41" style="horizontal"][/vc_column][vc_column width="1/3" css=".vc_custom_1535195212224{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 10px !important;padding-left: 0px !important;}" el_class="footer-right"][follow align="right" icons_color="#222222" icons_color_hover="#555555" twitter="#" instagram="#" google="#" pinterest="#" linkedin="#"][/vc_column][/vc_row]
```
http://prntscr.com/ksq7xy > http://prntscr.com/ksq7qi

Regards
#199244 Copied
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