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PixelYourSite plugin stop working after update theme

This topic has 4 replies, 3 voices, and was last updated 7 months, 2 weeks ago ago by Andrew Mitchell

Kyriakos

Participant

April 5, 2024 at 19:39

Hello there,
I have a quick question please.. I have updated my theme with yours, but after that day the PixelYourSite plugin stops working.. After days I have checked the Meta business and indeed the conversions were 0. Any ideas please, why is this happening? Maybe something I did wrong, or inside theme I should do any configs? Any ideas?

is it possible that the license is causing this problem? just thinking loud.. thank you for your time, waiting for your respond!

Please, contact administrator
for this information.

#390305 Copied Theme version: 9.3.4

3 Answers

Tony Rodriguez

Support staff

April 6, 2024 at 11:56

Hello, @Kyriakos,

Thank you for reaching out to us with your concern.

First, the PixelYourSite plugin is a third-party plugin. please reach out to the support teams of the plugin, if they can provide any advice or a solution.

Thank you for your cooperation. Should you require any further assistance, please do not hesitate to reach out.

Kind Regards,
8theme team

#390349 Copied

Kyriakos

Participant

April 6, 2024 at 18:42

sorry for any inconvenience. I thought it was a quick easy answer and I found anyway.. Cookies plugin was blocking the FB Pixel
thank you for your time

#390392 Copied

Andrew Mitchell

Support staff

April 6, 2024 at 18:42

Dear Kyriakos,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#390393 Copied
Tagged: pixelyoursite plugin, plugin issue, site maintenance, theme update, troubleshooting, woocommerce, wordpress
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PixelYourSite plugin stop working after update theme

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