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Place order button is not working on checkout page

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

Sumit

Participant

July 27, 2023 at 18:33

Place order button is not working on checkout page

Please, contact administrator
for this information.

#363114 Copied Theme version: 9.1.11

3 Answers

Rose Tyler

Support staff

July 28, 2023 at 07:48

Hello, Sumit,

Thank you for getting in touch with us.

We can’t see content on some of your pages, including checkout. There are js errors in the browser console. Please try to temporarily disable minification or plugins for minification/cache and check how it works then.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#363127 Copied

Sumit

Participant

July 28, 2023 at 09:36

Could you please check now

Please contact administrator
for this information.

#363137 Copied

Rose Tyler

Support staff

July 28, 2023 at 09:56

Hello, Sumit,

Thank you for your response.

1/ Please check how it works with the default WooCommerce theme – Storefront.
Let us know the result.

2/ Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe some of the additional plugins are the reason for the problem.

Kind Regards,
8theme team

#363141 Copied
Tagged: checkout page, fix issue, not working, place order button, templates, woocommerce, wordpress
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