Place order button is not working on checkout page

This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: Sumit
    Sumit
    Participant
    July 27, 2023 at 18:33

    Place order button is not working on checkout page

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2023 at 07:48

    Hello, Sumit,

    Thank you for getting in touch with us.

    We can’t see content on some of your pages, including checkout. There are js errors in the browser console. Please try to temporarily disable minification or plugins for minification/cache and check how it works then.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: Sumit
    Sumit
    Participant
    July 28, 2023 at 09:36

    Could you please check now

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2023 at 09:56

    Hello, Sumit,

    Thank you for your response.

    1/ Please check how it works with the default WooCommerce theme – Storefront.
    Let us know the result.

    2/ Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe some of the additional plugins are the reason for the problem.

    Kind Regards,
    8theme team

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