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Placing the order automatically - by Fantasy

This topic has 3 replies, 3 voices, and was last updated 5 days, 3 hours ago ago by Tony Rodriguez

Fantasy

Participant

March 10, 2025 at 08:36

I am experiencing a critical issue with my WooCommerce store. When a customer reaches the checkout page but does not complete the order, the system is still placing the order automatically. This is causing unwanted orders and confusion.
I am not familiar with coding, so I need your team to fix this issue directly on my website. Please check and resolve this problem as soon as possible.

Let me know once it is fixed or if you need any further details from my end.

#436723 Copied Theme version: 9.4.7

2 Answers

Luca Rossi

Support staff

March 10, 2025 at 10:58

Dear @Fantasy,

We would appreciate some clarification on this matter, as we are still not entirely clear on the issue.

Could you kindly provide screenshots or videos to help us better understand the details of the problem? This will allow us to assist you more effectively.

Thank you for your cooperation.

Best regards,
8Theme Team

#436755 Copied

Tony Rodriguez

Support staff

April 16, 2025 at 16:54

Dear Fantasy,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#440903 Copied
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