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Plants-store template | and to replace image in the Our latest collection section

This topic has 7 replies, 3 voices, and was last updated 2 weeks, 4 days ago ago by Andrew Mitchell

Innate

Participant

February 5, 2025 at 08:31

Hi,

1) Im struggling to find images from the section replace Our latest collection section images.. Would you please help me to fix this?

2) Not getting an option to add price and other details in the Add/Edit product section.

Would you please look in to this and provide an update?

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#433374 Copied Theme version: 9.4.7

6 Answers

Tony Rodriguez

Support staff

February 5, 2025 at 09:39

Hello, @Innate,

Thank you for contacting us and for using XStore.

We kindly request you to provide more details regarding your request, as it is currently a bit unclear. Please specify exactly what you need or the goal you wish to achieve so that we can assist you more effectively.

Additionally, we would appreciate it if you could share your website’s WordPress admin access in the private content area. This will allow us to review your settings more closely and provide the necessary support.

Should you have any further questions, please feel free to let us know.

Best regards,
8Theme Support Team

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#433383 Copied

Innate

Participant

February 5, 2025 at 13:20

I’m using the Plants-store template and need to replace images in the “Our Collection” section. Please refer to the attached screenshot for reference. Could you please help me fix this?

Additionally, while adding a new product, we are not seeing options to add price, SKU, and other product details. The same issue occurs when trying to edit an existing product. Could you please assist us in resolving this?

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support staff only.

#433398 Copied

Tony Rodriguez

Support staff

February 5, 2025 at 14:09

Hello, @Innate,

Thank you for your response.

We suggest disabling all third-party plugins (including cache plugin and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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for this information.

#433405 Copied

Innate

Participant

February 5, 2025 at 18:07

Can you please check my screen shot. I need to replace these images but im not getting an option to do so. I have not installed any plug-ins. Im sharing my credentials in private content area.

Please contact administrator
for this information.

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support staff only.

#433448 Copied

Tony Rodriguez

Support staff

February 6, 2025 at 06:11

Hello, @Innate,

Thank you for your response.

To make the necessary changes, please follow these steps:

1. Edit the page using **Elementor**.
2. Select the **Flipbox** widget and go to the **Front-side** section.
3. Navigate to the **Style** tab.
4. Choose or remove the image as per your requirements.
5. Save and update the changes.

For your reference, we have provided images in the private content area.

We hope this information is helpful. Please feel free to reach out if you need any further assistance.

Best regards,
8Theme Team

Please contact administrator
for this information.

#433480 Copied

Andrew Mitchell

Support staff

February 21, 2025 at 17:36

Dear Innate,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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Plants-store template | and to replace image in the Our latest collection section

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