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Please Help - by ajayonnet - on WordPress WooCommerce support

This topic has 18 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

ajayonnet

Participant

September 23, 2014 at 09:48

Dear,

I need to add product description under the product picture, i can do this one product at a time. i would like to use WP All Import, it works find on plain text but when i use VC it do not work. Please let me know how to add custom fields and display under the product picture.

regards

#16546 Copied

17 Answers

Eva Kemp

Support staff

September 23, 2014 at 13:05

Hello,

Our theme shouldn’t affect WP import process, but you may deactivate our theme and all plugins, then import all products and enable everything back.

Thank you.
Regards,
Eva Kemp.

#16579 Copied

ajayonnet

Participant

September 23, 2014 at 13:46

Thank you Eva,

Please let me know if there is a way to add custom fields and display under the product picture.

how i can add a screen shot here to show what i want?

regards

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Eva Kemp

Support staff

September 23, 2014 at 14:23

Hello,

Sorry, but as Single Product Page template is related to Woocommerce configuration, you should contact their support regarding this issue.
Thank you.

Regards,
Eva Kemp.

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ajayonnet

Participant

September 23, 2014 at 14:48

Thank you for your reply,

I understand this but i had a different ques.

1) What i meant was you have options to add customs fields in your royal theme on add product page right?
2) Where do they show (if i select and enter the desired value)?
3) Can i get the same under product picture?

Hope this one is understandable and not confusing like last time.

Regards

ajay

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ajayonnet

Participant

September 23, 2014 at 21:03

waiting for a reply

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rwlee33

Participant

September 23, 2014 at 21:38

They show in the tabs or accordian under the product on the single product page.

It also depends if the fields are custom fields or attributes. Only attributes show in the “other info” section.

Look at a product in this store and tell me if this what you want. http://www.designbykathryn.com/shop

#16687 Copied

ajayonnet

Participant

September 23, 2014 at 23:07

Hello,

Thank you for your reply.

I like your site nicely done. i am into fine jewelry and would like product description with a lot of details i.e. metal, metal weight, purity, Diamond, Shape, Ct. wt., Quality/color, Color stone, Weight, Quality/color and few more. some one i know was able to import the same but the styling was not good …

the out come was

PRODUCT DESCRIPTION

Stock No. : xxxx-0001
Metal : White Gold
Purity : 18 Kt
Weight (Aporx) : 19.150 Gms
Diamonds : Diamond
Dia. Wt. : 5.67 Cts
Dia. Quality/Color : SI I-J
Color Stone : Blue Sapphire
Color Wt. : 3.55 Cts
Color Quality/Color :
Certificate No. :

————————————————————–

the below we tried using Visual Composer & a bit of coding, 1/2 row in which 1/4 row for fixed items (all products) and 1/4 for the products details. This looks good, i have the format but cannot attach a screenshot here. The person who did import above said he cannot import using the script from VC or coding as some error comes 🙁 bad.

Just to inform you description below comes under product picture looks a very good layout for a single page product.

DESCRIPTION

PRODUCT DESCRIPTION

STOCK NO. xxxx-0001
METAL DETAILS
Metal White Gold
Purity 18 Kt
Weight (Approx) 19.150 Gms
DIAMOND DETAILS
Shape Round
Weight 5.67 Cts
Quality/Color SI G-H
STONE DETAILS
Color Stone Blue Sapphire
Weight 3.55 Cts
Quality/Color Deep Blue
CERTIFICATE NO. 146568452

I would appreciate any feed back/ comments/ suggestions you can make.

Once again Thank you for you time and effort.

Cheers

Ajay

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rwlee33

Participant

September 24, 2014 at 07:54

Hi Ajay,

I’m not sure how I could help without the details of the xml file. Can you visit my site and send me your details and we can work this out via email?

Best,
Rob

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ajayonnet

Participant

September 24, 2014 at 08:35

Thank you Bob,

I have send you the mail. do check you spam if you don’t find in you inbox.

regards

ajay

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ajayonnet

Participant

September 25, 2014 at 07:39

For 8theme Staff …..

I have not heard any thing from you…. Please help

Regards

Ajay

#16937 Copied

rwlee33

Participant

September 25, 2014 at 07:44

Ajay,

They likely won’t help because it requires theme customization outside of what is provided. If they were to help, they would require payment for this…just guessing.

There is a way to get the information on your website, but it’s not exactly how you want it, and for this reason, you will either need to customize the site yourself, or pay someone to do it.

However, because you CAN import all the additional information into the tabbed area, I would suggest you ask how you can show this tab first, so the user doesn’t have to click the second tab to see it. I believe this will get you closer to what you want.

So, 8theme…can you provide a way to have the “Additional Information” tab show before the “Description tab”. Is there a way to reorder these tabs?

#16938 Copied

ajayonnet

Participant

September 25, 2014 at 08:38

Thank you Rob,

i would put this as a new question now.

you are right but 8theme can write the same so that at-least customers like me don’t wait for an answer. i know my inquiry comes under customization and i might need to pay for it. till they say, how i or anyone would come to know.

regards

#16945 Copied

Eva Kemp

Support staff

September 25, 2014 at 12:37

Hello,

You can reorder tabs following the instruction described in Woocommerce documentation:
http://docs.woothemes.com/document/editing-product-data-tabs/ or using their plugin http://www.woothemes.com/products/woocommerce-tab-manager/

Regards,
Eva Kemp.

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rwlee33

Participant

September 25, 2014 at 12:40

Great Eva, thank you!

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Eva Kemp

Support staff

September 25, 2014 at 13:32

Hello,

You’re welcome.

Regards,
Eva Kemp.

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ajayonnet

Participant

September 25, 2014 at 13:32

thank you done

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Eva Kemp

Support staff

September 26, 2014 at 08:46

Hello @ajayonnet,

You’re welcome.

Regards,
Eva Kemp.

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