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Please help deactived all my previous registration

This topic has 4 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

cjzhtmm

Participant

April 19, 2023 at 03:45

Hi sir,
I have purchased xStore theme month ago, however, i’m still not familiar with it. I have install the theme to the test website (i’m not sure it was lilyw21.sg-host.com or lilyw22.sg-host.com or wise-laser.com). after i finish testing, i just deleted the website, and created new web want to install xstore theme, but it reminds me that i can not use the same purchase code anymore. Could you please help me to remove the authorization on all my previous website? (i forget to deactived the theme just directly delete the whole website, i think this might be the problem) I will register a domain and directly install to my official domain instead of the testing webs. In private message i have send the purchase code. thank you!

besides, may i know, if i install to A website today, and tomorrow if i want to change to B website, can i just delete the A website xstore theme and install to B? or even i delete XStore theme in website A, it will still consider as website A is authorized so that i will be unable to change to other websites?
thanks!

Please, contact administrator
for this information.

#353684 Copied Theme version: 9.0.5 WooCommerce version: 7.5.1

3 Answers

Rose Tyler

Support staff

April 19, 2023 at 07:06

Hello, Cjzhtmm,

Thank you for contacting us and for using XStore.

You can activate XStore now.

Please unregister the theme on old site next time https://prnt.sc/EU8pa_OSHHzj to be able to activate it on a new one.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#353694 Copied

cjzhtmm

Participant

April 19, 2023 at 07:21

Hi Rose, just want to confirm again, if i didn’t unregister in old site, just delete old site, then it is still considered as regiesterd in old one so unable to register in new one right? i must unregister it before i change to other themes or delete the site, right?
thanks a loooooot!

#353697 Copied

Rose Tyler

Support staff

April 19, 2023 at 08:34

Hello, Cjzhtmm,

Yes.
You’re welcome!

Kind Regards,
8theme team

Please contact administrator
for this information.

#353711 Copied
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Please help deactived all my previous registration

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