Please help me to deactived my purchase code

This topic has 3 replies, 2 voices, and was last updated 1 years, 9 months ago ago by cjzhtmm

  • Avatar: cjzhtmm
    cjzhtmm
    Participant
    March 28, 2023 at 06:57

    Hi sir,
    I have purchased xStore theme days ago, however, i’m still not familiar with it. I have install the theme to the test website lilyw20.sg-host.com and lilyw19.sg-host.com. (i have met problem in lilyw19.sg-host.com don’t know how to solve it, so i installed to lilyw20.sg-host.com again to test if the problem happens on the new web or not) now both 19 and 20 web has met problem i don’t know how to solve, so i was thinking to install to another new test site 21, then it reminds me that i can not use the same purchase code anymore. Could you please help me to remove the authorization on lilyw20.sg-host.com and lilyw19.sg-host.com? I will register a domain and directly install to my official domain instead of the testing webs. In private message i have send the purchase code. thank you!

    besides, may i know, if i install to A website today, and tomorrow if i want to change to B website, can i just delete the A website xstore theme and install to B? or even i delete XStore theme in website A, it will still consider as website A is authorized so that i will be unable to change to other websites?
    thanks!

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2023 at 07:08

    Hello, Cjzhtmm,

    You can activate XStore now.

    If you have any additional questions or concerns, please do not hesitate to reach out to us.

    Please unregister the theme https://prnt.sc/2naiLg8gmTMY on the old site to be able to activate it on the new site.

    Kind Regards,
    8theme team

    Avatar: cjzhtmm
    cjzhtmm
    Participant
    March 28, 2023 at 07:17

    thanks1 it solved!

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