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Please help with some errors after demo import

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

Namaste

Participant

June 20, 2023 at 13:32

Hi,

Thank you so much for the new demo, I always feel that you listen to your customers (sport demo was my request)

I imported it but I have some errors, could you help?

1. Header – it has not been imported (“remains” of sneakers demo left)
2. Font
3. Categories element (https://snipboard.io/Z3zp8S.jpg) I know I need to add my icons but what about text overlap?
4. this element – https://snipboard.io/HPnNfA.jpg
5. Brands element (https://snipboard.io/8ATIKc.jpg)

I would be more than grateful for your help in fixing it.

Please, contact administrator
for this information.

#359797 Copied Theme version: 9.1.7 WooCommerce version: 7.8

1 Answer
Rose Tyler

Support staff

June 20, 2023 at 15:33
Hello, Namaste,

Thank you for contacting us and for using XStore.

It is recommended to run import on fresh WordPress installation in another case some mess in settings is possible, unfortunately.

1/ Please clear all cache and check the Header now.

2/ Where exactly the font is incorrect?

3/ If you do not want to rename categories with long names or reduce the font size, you can add the next code in the settings of the element > XStore Custom CSS:
```
selector .categories-mask h4 {
    word-break: break-all;
}
```
4/ We’ve re-selected the image for you. Please clear the cache and check now.

5/ Go to Product > Brands > upload images for brands.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team
#359808 Copied
Tagged: demo import, errors, help, solutions, templates, woocommerce, wordpress
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