Please import video into slider as I have given URL

This topic has 14 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Luca Rossi

  • Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    May 31, 2024 at 14:08

    Please import video into slider as I have given URL. As I am not able do even after viewing documentation as file already loaded

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2024 at 14:23

    Hello, Ankit Khandelwal,

    Thank you for reaching out to us.

    Do you mean Slider on the Home page created using the Slider Revolution plugin? We’ve added a new slide with the video background for you – https://prnt.sc/2NIqMaWA-0WB Please check.

    Best Regards,
    8Theme’s Team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    May 31, 2024 at 15:53

    You are really appreciated for prompt action that make me happy. Thank you so much but the quality is not good..
    So, I am providing you video as I am not able upload due to large.

    Please guide how we can do it without comprise page loading time

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2024 at 16:33

    Dear Ankit Khandelwal,

    You’re welcome!

    We have reviewed the issue you are experiencing with uploading a video to the media library. Based on the screenshot https://prnt.sc/Biht9UlEH43a it appears that the problem originates from the server settings managed by your hosting provider.

    We kindly suggest contacting your hosting provider and requesting them to address this issue from their end. Once they have made the necessary adjustments, you should be able to upload the desired video successfully.

    Best Regards,
    8Theme’s Team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    May 31, 2024 at 17:32

    Which size in mb is can be used to maintain website speed

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2024 at 07:22

    Dear Ankit Khandelwal,

    We recommend that you also address this question with your hosting provider, as it is not influenced by the theme you are currently using.

    Best Regards,
    8Theme’s Team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    June 1, 2024 at 15:29

    Ok, I am using with youtube link

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2024 at 15:55

    Dear Ankit Khandelwal,

    Thank you for getting in touch with us.

    1/ You need to disable header overlap, it can be done via Header Builder > Multiple Headers > edit header for the front page.

    2/ As for me, the video is already full-width on your Front page.

    Best Regards,
    8Theme’s Team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    June 1, 2024 at 17:35

    Many thanks for quick reply. Please see the screenshot and still the problem exist after making changes

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 3, 2024 at 08:03

    Dear Ankit Khandelwal,

    1/ This situation depends on the video you uploaded and the slider height https://prnt.sc/9_6mF4YwU4tA , not from our theme, so you need to test results with different these 2 parameters to find the best combination.

    2/ “Kindly note that main header & primary menu should be in black color and transparent.”
    “Please change the setting as slider has to be started below primary menu”
    – both are your requests, please describe how the header can be transparent in case the slider starts under the header, what should be seen under the transparent header?

    3/ Sorry, but together with previous your requests and current settings on your site, the desired result is unclear to us.

    Best Regards,
    8Theme’s Team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    June 3, 2024 at 09:53

    Kindly help as under explained

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    June 4, 2024 at 12:27

    Dear Ankit Khandelwal,

    We hope this message finds you well. We are writing to inform you that we have updated points #1, #2, and #4 as per your request. Could you please review these changes at your earliest convenience?

    Regarding point #3, we noticed that the header does not overlap the slider on your homepage. This issue arises because the video ratio is set to 16:9, which results in the video being cropped at the top and bottom when using a full-width slider. You can view the current display here: [https://prnt.sc/6dg3GpKvb-Of](https://prnt.sc/6dg3GpKvb-Of).

    To resolve this, if you switch the setting to ‘Auto’, the video should display correctly.

    Thank you for your attention to these matters. We look forward to your feedback.

    Best Regards,
    The 8Theme Team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    June 6, 2024 at 05:17

    Kindly note that still not problem solved. Please look into the matter and solve the problem by making changes in settings

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    June 6, 2024 at 05:45

    Hi @Ankit Khandelwal,

    We’ve replied to you there: https://www.8theme.com/topic/remove-the-gap-between-the-images-and-make-module-full-width/#post-398343.

    Best Regards,
    The 8Theme Team

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