PLEASE REACTIVATE LICENSE – SAME PROJECT

This topic has 2 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

  • Avatar: ANGEGABRIEL
    ANGEGABRIEL
    Participant
    February 24, 2021 at 18:11

    Hello,

    The server on which I used the XStore license is down now.
    I can no longer access the WordPress dashboard to deactivate the license.

    I wanted to install the license for the same project on another server but WordPress I was told that:
    “You have reached activation number limit.
    According to the ThemeForest license policy, you can use 1 license for 1 project only.
    Ping us along the way if you have any questions here.”

    Can you please reactivate my license number so that I can install the template on another server. It’s the same project that on the previous server (which is down).

    Thank you,
    Yours faithfully.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 24, 2021 at 18:22

    Hello,

    Thanks for using our theme.
    You can activate it now.

    Regards

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