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Plugin auto update fails – file name too long

This topic has 2 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

Michael

Participant

July 23, 2015 at 12:01

I’ve activated auto-update successfully but the actual update process fails with following error message:

Warning: touch(): Unable to create file /tmp/Classico_Responsive_Woocommerce_Wordpress_Theme.zipAWSAccessKeyIdAKIAJYG5ROGJ6X7Z3M6QExpires1437649224SignatureBIyp7HjDryUYDB6FqpfjABUqP0k%3Dresponse-content-dispositionattachment%3B-filename%3Dthemeforest-11024192-classico-responsive-woocommerce-wordpress-theme.tmp because File name too long in /home/hocofab/public_html/wp-admin/includes/file.php on line 164

The file name is 277 characters which exceeds the Centos/ext3 max of 255 (typical for the majority of unix/linux based systems).

The manual update process for plugins is too onerous, especially for a developer such as myself who is using 8themes themes for all site development. We need the auto update to work.

#76687 Copied Theme version: classico v1.2

1 Answer

Eva Kemp

Support staff

July 23, 2015 at 14:23

Hello,

Sorry, but you have to update plugins manually via FTP, just overwrite the existing plugin folder in wp-content/plugins directory.

Regards,
Eva Kemp.

#76720 Copied
Tagged: auto, best selling themes, fails, file name too long, plugin, update, woocommerce
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