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Plugin Clash with Request a quote - by Sood Marketing

This topic has 4 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: Sood Marketing
    Sood Marketing
    Participant
    February 22, 2021 at 16:25

    A client needed a quote on the checkout feature so we added Request a Quote for WooCommerce https://woocommerce.com/products/request-a-quote-plugin-for-woocommerce/

    Right now once a quote has been filled in we get no user information in the email? Any ideas what is going on?

    Error

    #275772 Copied Theme version: 7.2.5 WooCommerce version: Latest
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 22, 2021 at 19:33

    HI

    We do not see your provided image kindly send us your highlighted screenshot again.
    You can use LightShot program to provide us with screenshots.
    https://prnt.sc/

    #275827 Copied
    Avatar: Sood Marketing
    Sood Marketing
    Participant
    February 23, 2021 at 08:45

    Here you go: https://prnt.sc/104jo4x

    #275909 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2021 at 13:17

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme (default WooCommerce theme). Check the issue with the default theme. Do you still have it?

    Regards

    #275974 Copied
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