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Plugin crashed website - by capri_2794 - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

capri_2794

Participant

November 21, 2018 at 01:08

Hello,

I installed super socializer and now my website has crashed due to it. Kindly check how the problem can be resolved and uninstall the plugin. I will be really grateful.

Regards

Please, contact administrator
for this information.

#204282 Copied

3 Answers

Rose Tyler

Support staff

November 21, 2018 at 09:55

Hello,

You need to rename folder of the plugin via FTP to deactivate it. Then delete the plugin via Dashboard.
You can contact your hosting provider to get FTP access.

Regards

#204289 Copied

capri_2794

Participant

November 21, 2018 at 12:00

Thanks, it is working now.

#204300 Copied

Rose Tyler

Support staff

November 21, 2018 at 13:08

You’re welcome!
I am glad that you sorted out.

Regards

#204302 Copied
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