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Plugin for products now showing on product page.

This topic has 4 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Tony Rodriguez

GazTheGoat

Participant

October 6, 2022 at 22:26

Hi,

I have installed this theme and have a plugin from a company that I use to sell there products.
This plugin displays products in woocommerce

When i view a product page the options of the variable product don’t show.
Nothing actually shows at all with regards to the price, qty etc
https://drive.google.com/file/d/1n70Qmt6PUbz8yNOHJVRjTEfe4mTtr_7e/view?usp=drivesdk

This works with all other themes I have tried but wont with yours.
Im not sure what the issue is.

Can someone please help.

Please, contact administrator
for this information.

#335954 Copied Theme version: 8.3.4

3 Answers

Tony Rodriguez

Support staff

October 7, 2022 at 07:13

Hello, @GazTheGoat,

Actually, you are using the third-party plugin for this purpose on your site, and that third-party plugin is not compatible with our theme and nor included in the third-party plugins compatible list confirmed from our end on item’s main page, Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Thanks for your understanding.

Regards 8Themes Team.

#335971 Copied

GazTheGoat

Participant

October 7, 2022 at 07:20

Is there nothing you can do to make this work if we pay for the customisation?

#335973 Copied

Tony Rodriguez

Support staff

October 7, 2022 at 07:29

Hello, @GazTheGoat,

Unfortunately, here we only provide our dedicated support for the theme options related issues only, If you want paid Customization services submit a customization request to WPKraken team.

Regards 8Themes Team.

#335976 Copied
Tagged: page, plugin, product, showing, template, woocommerce, wordpress
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