Plugin Install – Download failed. Failure when receiving data from the peer

This topic has 8 replies, 5 voices, and was last updated 9 years, 4 months ago ago by Stan Russell

  • Avatar: jjsparx
    jjsparx
    Participant
    May 18, 2015 at 15:42

    Can anyone help me install the theme plugins – keep getting the “Download failed. Failure when receiving data from the peer” error message.

    Many thanks,

    Jamie

    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 18, 2015 at 15:45

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: jjsparx
    jjsparx
    Participant
    May 21, 2015 at 10:27

    I had to manually download them and install them individually, problem solved, although a bit annoying that the one-click solution didn’t work.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 21, 2015 at 10:40

    Hello,

    We’re glad to hear that your issue solved.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall.

    Avatar: priiincesss
    priiincesss
    Participant
    July 5, 2015 at 22:31

    “Failure when receiving data from the peer” is the error I keep getting when im trying to update the theme using the envato toolkit. Also I cant update the Ultimate Addons for Visual Composer and the Master Slider WP.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 6, 2015 at 08:49

    Hello @priiincesss,

    Please watch this tutorial how to update the theme:

    (it’s for Legenda theme but the process is the same).

    Don’t forget to create back up of your files and database before starting update process!

    You should update plugins the same way (overwrite plugins folders in the directory wp-content/plugins). You can download the latest versions here: https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: priiincesss
    priiincesss
    Participant
    July 7, 2015 at 00:50

    Ok that’s cool but where is the automatic option that exist for me to auto update.

    Avatar: stan
    Stan Russell
    Participant
    July 7, 2015 at 08:57

    Hello,

    we are sorry but plugins bundled with our theme must be updated manually.

    Regards,
    Stan Russell.

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