This topic has 8 replies, 5 voices, and was last updated 9 years, 5 months ago ago by Stan Russell
Can anyone help me install the theme plugins – keep getting the “Download failed. Failure when receiving data from the peer” error message.
Many thanks,
Jamie
Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
I had to manually download them and install them individually, problem solved, although a bit annoying that the one-click solution didn’t work.
Hello,
We’re glad to hear that your issue solved.
If you have any questions feel free to contact us.
Regards,
Robert Hall.
“Failure when receiving data from the peer” is the error I keep getting when im trying to update the theme using the envato toolkit. Also I cant update the Ultimate Addons for Visual Composer and the Master Slider WP.
Hello @priiincesss,
Please watch this tutorial how to update the theme:
(it’s for Legenda theme but the process is the same).
Don’t forget to create back up of your files and database before starting update process!
You should update plugins the same way (overwrite plugins folders in the directory wp-content/plugins). You can download the latest versions here: https://www.8theme.com/download-plugins/ .
Regards,
Eva Kemp.
Ok that’s cool but where is the automatic option that exist for me to auto update.
Hello,
we are sorry but plugins bundled with our theme must be updated manually.
Regards,
Stan Russell.
You must be logged in to reply to this topic.Log in/Sign up