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Plugin installation failed, destination folder already exists

This topic has 2 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

Ashen Sasanka

Participant

December 24, 2020 at 19:31

can”t intstall XStore core on my web site

#265745 Copied Theme version: .7.2.2 WooCommerce version: Version 4.8.0

1 Answer

Olga Barlow

Support staff

December 25, 2020 at 15:21

Hello,

It looks the first installation of the plugin failed. So, connect to your server via FTP and remove the et-core-plugin folder. After that try to install XStore core plugin archive again via Plugins > Install new > upload. Plugin archive you can download here https://www.8theme.com/downloads
Or provide us with WP Dashboard and FTP access to your site and we’ll help you.

Regards

#265776 Copied
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