Plugin not working for text and photo live preview

This topic has 4 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by Luca Rossi

  • Avatar: lawrep
    lawrep
    Participant
    November 10, 2024 at 13:19

    Hi Team,

    I have two questions, could you please address?

    I have installed the content preview plugin for my store (Wombat’s live content preview add-on), however, seems it is not supported,

    1. may i know if there are any plugin/widget available for client to preview the customized text/image on the product photo?

    2. Blurred product gallery image (Single product page) when loaded into the live website, is there any solution?

    Thanks

    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    November 11, 2024 at 13:52

    Dear @lawrep,

    We hope this message finds you well.

    1. We have not yet tested the mentioned plugins, but you may want to try the following one: [Text Preview Plugin](https://pluginrepublic.dev/product-extras/product/text-preview/).

    2. Additionally, are you still using the demo images? If so, they might be of lower quality, which could be affecting the overall appearance.

    Please feel free to reach out if you have any further questions or need additional assistance.

    Best regards,
    The 8Theme Team

    Avatar: lawrep
    lawrep
    Participant
    November 11, 2024 at 13:59

    Hello Team,

    Thanks for your reply.

    1) https://pluginrepublic.dev/product-extras/product/text-preview/), is this plugin tested to be okay to used on xstore theme?

    2) I upload my own product image, however, it appears to be blurred, unless i zoom in the image

    Thanks.

    Avatar: Justin
    Luca Rossi
    Support staff
    November 12, 2024 at 09:10

    Dear @lawrep,

    We hope this message finds you well.

    1. We would like to inform you that we have not yet tested our XStore theme with the mentioned plugin. We kindly suggest that you try using the plugin on your own to assess compatibility.

    2. Additionally, we noticed that the product image size you have set is currently 100px. We recommend increasing it to 1000px or larger for optimal display. You can refer to this screenshot for further clarification: [https://prnt.sc/Fgyi2R8L8Wj0](https://prnt.sc/Fgyi2R8L8Wj0).

    Should you have any further questions or require assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

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