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PLUGIN PROBLEMS - by mnlprd - on WordPress WooCommerce support

This topic has 8 replies, 5 voices, and was last updated 9 years ago ago by Stan Russell

mnlprd

Participant

November 5, 2015 at 17:18

Hello guys, I installed the theme WOOPRESS, version FULLWIDTH VARIANT, I have serious problems with the plugins, I can see this notes.
Hi! Please activate your copy of the Essential Grid to receive automatic updates & get premium support.
(I can not see the plugins installed and when I try to installed says there already a version installed).
This theme requires the following plugin: Visual Composer.
This theme recommends the following plugin: WishList.
The Ultimate addons for Visual Composer plugin requires Visual Composer Plugin installed and activated.
The WooComposer plugin requires Visual Composer Plugin installed and activated.
How can i fix it?
I downloaded again the plugins from your site and nothing 🙁
Thanks.

#98012 Copied Theme version: WOOPRESS WooCommerce version: FULLWIDTH VARIANT

7 Answers

Eva Kemp

Support staff

November 5, 2015 at 18:00

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#98023 Copied

mnlprd

Participant

November 6, 2015 at 10:48

Information on private.

Please, contact administrator
for this information.

#98147 Copied Theme version: WooPress

Eva Kemp

Support staff

November 6, 2015 at 12:17

Hello,

I’ve installed Visual Composer plugin and activated it.
Please check now.

Regards,
Eva Kemp.

#98157 Copied

stey06

Participant

November 6, 2015 at 12:27

Hello,

I just installed woopress theme and I am facing the same plugin issues as stated in this post. I need to activate them, can you please provide the credentials to do that ?

Thanks,
Stey

#98158 Copied Theme version: woopress

Robert Hall

Support staff

November 6, 2015 at 13:19

Hello @stey06,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
This plugins work fine without activation and you can always get actual version if you want directly from us.
We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#98163 Copied

stey06

Participant

November 6, 2015 at 13:40

OK thanks weel noted.

#98167 Copied

Stan Russell

Participant

November 6, 2015 at 14:15

Hello stey06,

you are welcome!

Regards,
Stan Russell.

#98172 Copied
Tagged: plugin, problems, solution, templates, woocommerce, wordpress
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