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Plugin updates not allowed - by CJMillar82

This topic has 9 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

CJMillar82

Participant

December 30, 2014 at 02:09

Please help rectify this.

http://equiflexsleeve.horseflydigital.com/wp-admin/

How can we get automatic updates like with every other theme we use on all of our other sites? We had the same issue with Giddyupgear.com where you had to go in and do the updates for us. Please let us know whatever we need to do so that we can manage and update our own websites.

Thank you.

Please, contact administrator
for this information.

#31414 Copied

8 Answers

Stan Russell

Participant

December 30, 2014 at 08:35

Hello,

unfortunately some of our plugins do not include license keys. You do not need any keys to use these plugins with our theme but if you want to update them automatically – you need to buy them. Every new release of our theme has latest versions of all bundled plugins included so you need to manually update them.
We have updated all your plugins for you.

Regards,
Stan Russell.

#31420 Copied

CJMillar82

Participant

December 30, 2014 at 21:35

Thank you. Do we just need to post then every time there is a plugin that needs to be updated?

#31489 Copied

Eva Kemp

Support staff

December 30, 2014 at 22:14

Hello,

Yes, that’s right.
We’ll send a new plugin version to your email address or update it for you ourselves.

Thank you.
Regards,
Eva Kemp.

#31495 Copied

CJMillar82

Participant

January 6, 2015 at 20:46

Can you please update again? There’s another plugin update.

#32198 Copied

Eva Kemp

Support staff

January 6, 2015 at 23:52

Hello,

Please provide us with FTP credentials. What plugin do you you need to update?

Regards,
Eva Kemp.

#32231 Copied

CJMillar82

Participant

January 7, 2015 at 00:21

When you log into the site you can see the plugins that need to be updated. FTP credentials below.

Please, contact administrator
for this information.

#32237 Copied

CJMillar82

Participant

January 7, 2015 at 10:08

The plugin reverted when I cloned over to the live site. All credentials are the same, the main URL changed from equiflexsleeve.horseflydigital.com to equiflexsleeve.com. Can you update the Master Slider plugin again please? Thank you very much!

#32273 Copied

Eva Kemp

Support staff

January 9, 2015 at 16:01

Hello,

I’ve updated MasterSlider plugin for you as well as Essential Grid and Revolution Slider plugins.

Thank you.
Regards,
Eva Kemp.

#32676 Copied
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