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Plumbing import problem. - by Louis - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

Louis

Participant

May 15, 2019 at 13:29

Hello here!

As you can see here : https://snag.gy/yXpvxn.jpg Some parts of the page are missing. In fact, only the slider is working. I saw some have the same problem but i did not see the solution.

Could you help me on this? Thanks 😉

Please, contact administrator
for this information.

#213851 Copied Theme version: last WooCommerce version: last

11 Answers

Louis

Participant

May 15, 2019 at 13:31

I forget to say all plugin are installed and activated (massive included)

#213852 Copied

Rose Tyler

Support staff

May 15, 2019 at 13:35

Hello,

Please provide a link that can be used to log in your site https://prnt.sc/novrar and I will help you with the demo content for the Home page.

Regards

#213855 Copied

Louis

Participant

May 15, 2019 at 13:45

In private content. All is there. Thanks!

#213857 Copied

Louis

Participant

May 15, 2019 at 13:48

sorry.. i desabaled the coming soon.

#213858 Copied

Rose Tyler

Support staff

May 15, 2019 at 13:59

Hello,

Please check the Home page now.

Regards

#213860 Copied

Louis

Participant

May 15, 2019 at 14:04

Solved! thanks a lot.

What was the problem and how to solve that?

Pretty sure some will have the same problem.

#213861 Copied

Rose Tyler

Support staff

May 15, 2019 at 14:17

You’re welcome!
This page has Products elements that request ids of existing products – https://prnt.sc/nowh12

Regards

#213862 Copied

Louis

Participant

May 15, 2019 at 14:42

Oh! simple as is! 😉

Last question, it’s about licenses.

Like maybe you already know, i have several licenses from Xstore. I know some of theme are used twice and other are not used at all. I have made a clean up into that and i think i have one license is not used.

Anyway, the question is: Can we see somwhere witch license is used with witch website? I dont see that on my profile.

Thank you!

#213865 Copied

Olga Barlow

Support staff

May 16, 2019 at 18:02

Hello,

At this moment we don’t have a panel for our clients where they could check this information but probably we’ll implement this in future. If you are not sure about code you can provide it in private content area and we’ll check.

Regards

#213918 Copied

Louis

Participant

May 17, 2019 at 17:43

Hello Olga,

Thanks. Btw, could you, in your side, copy witch one is used with witch website? That will help me to be sure. In private mode or by email?

Please contact administrator
for this information.

#213992 Copied

Olga Barlow

Support staff

May 20, 2019 at 11:41

Hello,

I think it would be better if you contact us via contact form https://www.8theme.com/contact-us/ and provide list of your purchase codes with links where you use it. What code is used you can find in XStore > Dashboard http://prntscr.com/nqvsgf
After that, we’ll compare your information and inform you if you missed something.

Regards

#214043 Copied
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