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Pop-up not working on my website - by lemc1414

This topic has 5 replies, 3 voices, and was last updated 5 years, 8 months ago ago by Rose Tyler

lemc1414

Participant

February 11, 2019 at 16:05

Hi, I just added a pop-up from mailchimp in the pop-up options of the theme. But I does not seem to work in all browsers. For example, right now I just got this back overlay with no pop-up.

#208967 Copied Theme version: 5.1.5 (child 1.0)

4 Answers

Rose Tyler

Support staff

February 11, 2019 at 16:09

Hello,

Please provide temporary wp-admin access.

Regards

#208968 Copied

lemc1414

Participant

February 25, 2019 at 01:43

Here’s the info

Please contact administrator
for this information.

#209735 Copied

John Holden

Support staff

February 25, 2019 at 07:55

Hi,

The popup is working fine for me: http://prntscr.com/mpoub5

Regards,

#209739 Copied

Rose Tyler

Support staff

February 25, 2019 at 08:57

Hello @lemc1414,

Popup content area shouldn’t contain scripts, there you can add content like http://prntscr.com/mppitu > http://prntscr.com/mppicu http://prntscr.com/mppj4c or a static block http://prntscr.com/mppjq2 > http://prntscr.com/mppjw9 > http://prntscr.com/mppk1g
Also, please read this article https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/ and watch this video – https://youtu.be/Q00y7QCcdqg
Feel free to ask if you have any other questions.

Regards

#209757 Copied
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