POP-UP Plugin - by aahmadi3 - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

  • Avatar: aahmadi3
    aahmadi3
    Participant
    February 20, 2017 at 19:06

    Hello,
    I want to install my own plugin for a pop-up with more robust options than the one that is built into the theme. The plugin that I am using generates a short code after my pop-up is built and when I put that into the theme options and enable pop-up the generic theme pop-up shows up in front of my new one. How do I not display the theme pop-up when enabled in theme options?
    Please advise.
    Thanks.
    Ali

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2017 at 10:21

    Hello,

    Sorry, but we don’t provide support for 3-rd party plugins you are using as it’s out of our support scope.
    To hide theme popup you can add this code in Custom CSS file:

    #etheme-popup {
        display: none;
    }

    Regards,
    Rose Tyler.

    Avatar: aahmadi3
    aahmadi3
    Participant
    February 22, 2017 at 00:49

    Hi Rose,
    I am not looking for support on a third party plugin.
    All I want to know is how to hide the theme promo pop-up when enabled thru the them options.
    The code you gave me hides the pop-up but the background is still there and I can’t click on anything.
    There seems to be a black overlay on top of my site.
    Please advise.
    Thanks.
    Ali

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2017 at 11:34

    Hello,

    Please, add this code:

    .mfp-bg {
        display: none;
    }

    If this is not what you want then provide wp-admin access in Private Content so we could check it.

    Regards,
    Rose Tyler.

    Avatar: aahmadi3
    aahmadi3
    Participant
    February 23, 2017 at 20:16

    Hi Rose,
    That worked for hiding the black background but I still was not able to click anything on the page.
    I have provided admin access.
    Thanks.
    Ali

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 24, 2017 at 10:41

    Hello,

    I’ve added this code:

    .mfp-wrap{
        display: none;
    }

    Please, check it now.

    Regards,
    Rose Tyler.

    Avatar: aahmadi3
    aahmadi3
    Participant
    February 25, 2017 at 00:41

    Great, thank you!

    Avatar: Eva
    Eva Kemp
    Support staff
    February 25, 2017 at 11:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘POP-UP Plugin’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.