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POP-UP Plugin - by aahmadi3 - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp

aahmadi3

Participant

February 20, 2017 at 19:06

Hello,
I want to install my own plugin for a pop-up with more robust options than the one that is built into the theme. The plugin that I am using generates a short code after my pop-up is built and when I put that into the theme options and enable pop-up the generic theme pop-up shows up in front of my new one. How do I not display the theme pop-up when enabled in theme options?
Please advise.
Thanks.
Ali

#155300 Copied Theme version: 3.0.3 WooCommerce version: 2.6.9

7 Answers
Rose Tyler

Support staff

February 21, 2017 at 10:21
Hello,

Sorry, but we don’t provide support for 3-rd party plugins you are using as it’s out of our support scope.
To hide theme popup you can add this code in Custom CSS file:
```
#etheme-popup {
    display: none;
}
```
Regards,
Rose Tyler.
#155362 Copied
aahmadi3

Participant

February 22, 2017 at 00:49

Hi Rose,
I am not looking for support on a third party plugin.
All I want to know is how to hide the theme promo pop-up when enabled thru the them options.
The code you gave me hides the pop-up but the background is still there and I can’t click on anything.
There seems to be a black overlay on top of my site.
Please advise.
Thanks.
Ali

#155431 Copied
Rose Tyler

Support staff

February 22, 2017 at 11:34
Hello,

Please, add this code:
```
.mfp-bg {
    display: none;
}
```
If this is not what you want then provide wp-admin access in Private Content so we could check it.

Regards,
Rose Tyler.
#155453 Copied
aahmadi3

Participant

February 23, 2017 at 20:16

Hi Rose,
That worked for hiding the black background but I still was not able to click anything on the page.
I have provided admin access.
Thanks.
Ali

Please, contact administrator
for this information.

#155631 Copied
Rose Tyler

Support staff

February 24, 2017 at 10:41
Hello,

I’ve added this code:
```
.mfp-wrap{
    display: none;
}
```
Please, check it now.

Regards,
Rose Tyler.
#155661 Copied
aahmadi3

Participant

February 25, 2017 at 00:41

Great, thank you!

#155751 Copied

Eva Kemp

Support staff

February 25, 2017 at 11:02

Hello,

You’re welcome.

Regards,
Eva Kemp.

#155773 Copied
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