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Popup newsletter not showing when it should be displayed within 1sec

This topic has 8 replies, 3 voices, and was last updated 2 years ago ago by Rose Tyler

mariangio

Participant

December 22, 2022 at 01:13

Hi
I have followed your tutorial to create a popup with Xstore with adding a static block but the popup is not showing.
Could you please help to explain what is the issue. Here in the private content the video to show you what I did. Thanks!

Please, contact administrator
for this information.

#342092 Copied Theme version: 7.4.0 WooCommerce version: 4.7

7 Answers

Tony Rodriguez

Support staff

December 22, 2022 at 06:00

Hello, @mariangio,

The issue appears because you didn’t add the “Newsletter” widget in the header of your site. I have added it and your issue is resolved now. See the image: https://postimg.cc/21rN3qkx and check back to your site after clearing the browser cache.

Regards 8Themes Team.

#342104 Copied

mariangio

Participant

December 22, 2022 at 13:13

Thanks so much! Can I ask you how to remove the space on top of the picture of the popup? I have set all margins and padding to 0 and not sure where it comes from.
Thanks

#342148 Copied

Rose Tyler

Support staff

December 22, 2022 at 14:28

Hello,

Could you provide temporary wp-admin access?

Regards

#342151 Copied

mariangio

Participant

December 22, 2022 at 15:14

sure. Here it is.

Please contact administrator
for this information.

#342155 Copied

Rose Tyler

Support staff

December 22, 2022 at 15:19

Please check now. I’ve re-saved Theme Options.

Regards

#342156 Copied

mariangio

Participant

December 22, 2022 at 15:24

perfect. Thanks. Can you explain to me what you did? Like that, I would know next time. Thanks

#342157 Copied

Rose Tyler

Support staff

December 22, 2022 at 15:53

I’ve edited and saved – https://prnt.sc/lv3roBXDQzvr

Regards

#342162 Copied
Tagged: 1sec, newsletter, not displaying, persuasive, popup, themes, woocommerce, wordpress
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