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Popup-with-form - by pixelisltd - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Brian Johnson

pixelisltd

Participant

December 3, 2015 at 06:58

The #searchModal of my website is not working at all. what can it be?
I have updated everything on the wordpress installation but yet no change.

Please, contact administrator
for this information.

#102471 Copied Theme version: 2.5 WooCommerce version: 2.4.10

5 Answers

Stan Russell

Participant

December 3, 2015 at 08:09

Hello pixelisltd,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#102475 Copied

pixelisltd

Participant

December 7, 2015 at 06:25

Here are the credentials

Please, contact administrator
for this information.

#102967 Copied Theme version: 2.5 WooCommerce version: 2.4.10

Brian Johnson

Member

December 7, 2015 at 06:58

Hello, pixelisltd.

I see that you are using 3-d party cache plugins. Please try to disable them and please provide us also with correct wp-admin credentials like yoursite.com/wp-admin

Regards,
Brian Johnson

#102969 Copied

pixelisltd

Participant

December 7, 2015 at 07:01

I’m sorry I forgot. Here is the URL

Please, contact administrator
for this information.

#102970 Copied Theme version: 2.5 WooCommerce version: 2.4.10

Brian Johnson

Member

December 7, 2015 at 07:49

Hello

The issue is related to W3C total cache plugin. Plese check its settings or implement another cache solution.

Regards
Brian Johnson

#102973 Copied
Tagged: creative, design, forms, popup, template, woocommerce, wordpress
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