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Portfolio loading and WooCommerce Plugin not adding to cart

This topic has 8 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

TiffanyDeEtte

Participant

April 22, 2015 at 22:28

Aloha,

I really need your help! I’ve added the Name Your Price WooCommerce plugin for a two week fundraising campaign I’m planning to start tomorrow and it won’t add to cart–it just spins.

The other issue is the Portfolio page–most of the time it won’t load fully, images are overlapping, and the images are out of order based on the timecode I published them in (in order to keep them alphabetical).

Please let me know the solutions to both problems! I so appreciate your help!

#58862 Copied Theme version: WooPress 1.4 WooCommerce version: 2.3.8

7 Answers

Eva Kemp

Support staff

April 23, 2015 at 11:41

Hello,

1. I’ve added products to cart successfully. After adding I was redirected to Cart page and products were visible there. Please clarify the issue with more details.

2. Please provide us with url to Portfolio page and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#59019 Copied

TiffanyDeEtte

Participant

July 8, 2015 at 22:37

The Portfolio loading page is still an issue. http://alohaexpressionism.com/meet-the-artists/
Sometimes they all load fine, other times they overlap, sometimes the sort-by buttons work accurately and other times they leave out ones they showed before.

Please, contact administrator
for this information.

#74104 Copied Theme version: WooPress 2.1 WooCommerce version: 2.3.11

Eva Kemp

Support staff

July 9, 2015 at 11:33

Hello,

Please give us full permissions to access all options in wp-admin panel and not just “My Account” page. Also please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#74204 Copied

TiffanyDeEtte

Participant

August 14, 2015 at 22:36

Aloha Eva,
I’ve added you as an administrator and will get the FTP info to you.

In addition to the Portfolio page not loading correctly, I’ve been informed that the site fails to load correctly on Google Chrome on the last two Sundays with error messages, etc. It shows up fine for me on Safari, but I thought I better check into it.

#80195 Copied

Eva Kemp

Support staff

August 17, 2015 at 12:38

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#80383 Copied

TiffanyDeEtte

Participant

August 23, 2015 at 02:49

Aloha Eva,

All updates made, but the portfolio is still not loading properly (overlaying other pages). And when I share some of the pages to FB, the text I input shows just fine, and other portfolio pages show this, “You can add any HTML here (admin -> Theme Options-> Promo Pop-up) We suggest you create a static block and put it here using short code.”

Could this be the issue? How do I fix this code?

#81766 Copied

Eva Kemp

Support staff

August 24, 2015 at 09:49

Hello,

Please provide us with FTP credentials.
Concerning Facebook button, try to clear the cache as described here:
https://www.8theme.com/blog/clearing-facebooks-share-cache/

Regards,
Eva Kemp.

#81848 Copied
Tagged: cart, load, plugin, portfolio, themes, woocommerce, wordpress
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