Return to previous page

Portfolio masonry not rendering well - by pborgmans

This topic has 8 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

pborgmans

Participant

May 31, 2019 at 20:49

Hi,

My portfolio grid is not rendering well.
After first resize of the page everything renders well.
How can I resolve this?

Thanks!

#214736 Copied Theme version: Latest

7 Answers

Rose Tyler

Support staff

May 31, 2019 at 23:59

Hello,

Is Masonry enabled in Theme Options > Portfolio? Is Masonry scripts enabled in Theme Options > Speed Optimization?
If this doesn’t help, provide URL and temporary wp-admin access.

Regards

#214746 Copied

pborgmans

Participant

June 1, 2019 at 09:42

Hi,

It did not help.
I recorded the problem:
https://www.screencast.com/t/6CdjscZiMR

Thanks for any help!

Please contact administrator
for this information.

#214765 Copied

Rose Tyler

Support staff

June 1, 2019 at 10:01

Hello,

Unfortunately, I can’t see the screenshot or video that you provided.

Please set for the user – administrator role so I can see the Dashboard.

Do you use 1.2.2 version of Core plugin? https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#214769 Copied

pborgmans

Participant

June 1, 2019 at 10:09

Done!

#214771 Copied

Rose Tyler

Support staff

June 1, 2019 at 13:22

Hello,

Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
If this doesn’t help, provide temporary FTP access.

Regards

#214773 Copied

pborgmans

Participant

June 1, 2019 at 15:50

Jetpack is causing the issue, any idea why?

#214782 Copied

Rose Tyler

Support staff

June 1, 2019 at 16:17

Try to change settings of the plugin.
Also, you can contact the support of Jetpack.

Regards

#214784 Copied
Viewing 8 results - 1 through 8 (of 8 total)