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Portfolio Media Grid Lightbox not showing all images

This topic has 13 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

renopointcom

Participant

February 2, 2023 at 04:57

Hello, I have a problem regarding the portfolio : when I insert a media grid, the lightbox only shows the image for which it has been clicked, not for the rest of the grid.
I tried all the WP Bakery media blocks, the only one that works with a lightbox that shows the whole grid is WordPress Gallery Block (but the display is awful).
What can I do to make the lightbox to navigate through the entire set of images ?
Thanks in advance !

#345791 Copied Theme version: 9.0.3 WooCommerce version: 7.3.0

12 Answers

Tony Rodriguez

Support staff

February 2, 2023 at 07:57

Hello, @renopointcom,

We regret to inform you that it is not possible to change the functionality of the widget in the theme, as it is the default style and any changes you wish to make would require extra customization.

Additional customization is outside the scope of our basic support.

If you would like to request this feature, please post your request here: https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our future updates.

Best Regards,
8Theme’s Team

#345809 Copied

renopointcom

Participant

February 2, 2023 at 13:58

I’m sorry, I really don’t understand your answer.

I would like that my portfolio behaves like in this demo : https://xstore.8theme.com/demos/marketing/project/posuere-mi-cum-habitant/

That’s not additional customization, i’m sorry, that’s normal use of your theme.

#345854 Copied

Rose Tyler

Support staff

February 2, 2023 at 15:41

Hello, Renopointcom

The demo uses the next element – https://prnt.sc/hLBEO2dKGPU- https://prnt.sc/eXbWRreo-9am

Kind Regards,
8theme team

#345867 Copied

renopointcom

Participant

February 2, 2023 at 16:08

That is the setting I already have.
But my lightbox only shows one image at a time.

#345873 Copied

Rose Tyler

Support staff

February 2, 2023 at 16:14

Hello,

Could you provide URL of your page and temporary wp-admin access?

Kind Regards,
8theme team

#345877 Copied

renopointcom

Participant

February 2, 2023 at 16:22

Of course !

Thank you !

Please contact administrator
for this information.

#345878 Copied

Rose Tyler

Support staff

February 3, 2023 at 08:18

Thanks for the reply.
Could you, please try to disable all plugins, including Elementor, but except WooCommerce, WPBakery, and XStore Core and check how the Lightbox works then?

Kind Regards,
8theme team

#345927 Copied

renopointcom

Participant

February 3, 2023 at 15:18

Hello,

I did what you asked, but couldn’t access any of the portfolio projects, 404 error…
Given that the portfolio page is based on Elementor, I had to activate this as well. And the problem was solved, indeed !
So I am reactivating the plugins one at a time to be able to tell what caused the disfonctionnality.
Thanks 😉

#345983 Copied

renopointcom

Participant

February 3, 2023 at 16:29

FOUND IT !!!

Unbelievably, the extension causing the problem is YITH WooCommerce Wishlist !

As it is an awesome feature, could you tell me what to do to have 1. a wishlist 2. a true lightbox gallery ?

Thanks in advance & sorry for the inconvenience…

#345986 Copied

Rose Tyler

Support staff

February 3, 2023 at 16:43

Hello,

Please try to use our Built-in Wishlist, you can find it in Theme Options > WooCommerce.

Kind Regards,
8theme team

#345988 Copied

renopointcom

Participant

February 3, 2023 at 16:50

Indeed, that seems to do the trick !

Thank you for your kindness & reactivity !

#345992 Copied

Rose Tyler

Support staff

February 3, 2023 at 16:58

You’re welcome!

Kind Regards,
8theme team

#345994 Copied
Tagged: grid, lightbox, media, portfolio, templates, woocommerce, wordpress
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