Porudct Image – Uncropped not working / some problems on shop page

This topic has 8 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: john
    john
    Participant
    April 17, 2022 at 18:37
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 18, 2022 at 00:08

    Hello,

    Provide us with FTP access. We’ll check the issues in more detail.

    Regards

    Avatar: john
    john
    Participant
    April 18, 2022 at 03:51

    Here is the data

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 18, 2022 at 08:01

    Hello,

    Check if your server does not have any limits for the connections from other countries because I can’t connect to your server https://prnt.sc/7g7-YMIqNbmO

    Regards

    Avatar: john
    john
    Participant
    April 18, 2022 at 09:01

    i have just test it on https://ftptest.net/
    and it can work
    can you try it again or is there an other way to help me?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 18, 2022 at 17:31

    Hello,

    Thank you. Now FTP works. I passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: john
    john
    Participant
    April 18, 2022 at 17:33

    it works now , thks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 18, 2022 at 17:39

    Hello,

    Welcome.

    Regards

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Porudct Image – Uncropped not working / some problems on shop page’' has been successfully resolved, and the topic is now closed for further responses

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