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Porudct Image – Uncropped not working / some problems on shop page

This topic has 8 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

john

Participant

April 17, 2022 at 18:37

Porudct Image – Uncropped setting not working
https://www.molylovely.com/wp-content/uploads/2022/04/issue-1.png
https://www.molylovely.com/wp-content/uploads/2022/04/issue-2.png
https://www.molylovely.com/wp-content/uploads/2022/04/issue-3.png

Please, contact administrator
for this information.

#322197 Copied Theme version: 8.1.3 WooCommerce version: 6.4.1

7 Answers

Olga Barlow

Support staff

April 18, 2022 at 00:08

Hello,

Provide us with FTP access. We’ll check the issues in more detail.

Regards

#322207 Copied

john

Participant

April 18, 2022 at 03:51

Here is the data

Please contact administrator
for this information.

#322209 Copied

Olga Barlow

Support staff

April 18, 2022 at 08:01

Hello,

Check if your server does not have any limits for the connections from other countries because I can’t connect to your server https://prnt.sc/7g7-YMIqNbmO

Regards

#322216 Copied

john

Participant

April 18, 2022 at 09:01

i have just test it on https://ftptest.net/
and it can work
can you try it again or is there an other way to help me?

#322221 Copied

Olga Barlow

Support staff

April 18, 2022 at 17:31

Hello,

Thank you. Now FTP works. I passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#322231 Copied

john

Participant

April 18, 2022 at 17:33

it works now , thks

#322232 Copied

Olga Barlow

Support staff

April 18, 2022 at 17:39

Hello,

Welcome.

Regards

#322235 Copied
Tagged: fix problems, product image, shop page, uncropped, woocommerce, wordpress
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The issue related to '‘Porudct Image – Uncropped not working / some problems on shop page’' has been successfully resolved, and the topic is now closed for further responses

Porudct Image – Uncropped not working / some problems on shop page

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