Return to previous page

Possible Virus in Latest Update - by jonesgemma

This topic has 2 replies, 2 voices, and was last updated 5 years ago ago by Rose Tyler

jonesgemma

Participant

November 14, 2019 at 18:15

Hi, we updated to the latest version of the Royal v.6.1 last week
A couple of things on our site broke and so we updated the plugin Royal Core to the latest version as well.
However, since then our site has had no orders, and we have discovered that there is a virus on the site that redirects users away. This has only started since that update

We went through turning off and on each plugin to test this and the only one that affected this was the Royal Core plugin being turned off.

We are in the process of restoring the site back to before this update took place but you can currently see the virus redirect on the site – https://lovefascinators.co.uk/

Can you advise on if you are putting a fix in place for this, I’m not sure if the theme files themselves also have the virus in place or just the plugin?

#225049 Copied Theme version: 5.3 WooCommerce version: 3.8.0

1 Answer

Rose Tyler

Support staff

November 15, 2019 at 09:45

Hello,

We do not have this problem on our test installation. Please provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#225071 Copied
Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder

Handmade Store – WordPress WooCommerce Theme

lazy-placeholder

Medical – WordPress WooCommerce Theme

lazy-placeholder

Handtools Store – WooCommerce Theme

lazy-placeholder

Architecture Studio – WordPress WooCommerce Theme

lazy-placeholder

Car Parts Store – WordPress WooCommerce Theme

lazy-placeholder

Makeup Store – WordPress WooCommerce Theme

lazy-placeholder

Underwear – WooCommerce Theme

lazy-placeholder

Royal – WooCommerce WordPress Theme

lazy-placeholder

Marseille 02 – WordPress WooCommerce Theme

lazy-placeholder

Babyland 01 – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.