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Pre build website not installing on my website

This topic has 3 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

RAHMANI AYURVEDA

Participant

September 4, 2023 at 12:24

hi i would like to say my pre build website not working and not installing in my website

#366565 Copied Theme version: .9.1.13 WooCommerce version: 8.0.3

2 Answers

RAHMANI AYURVEDA

Participant

September 4, 2023 at 12:25

please solved my issue as soon as possible

#366566 Copied

Tony Rodriguez

Support staff

September 4, 2023 at 13:10

Hello, @RAHMANI AYURVEDA,

Thank you so much for purchasing our theme and contacting our support center.

We kindly suggest that you ensure your server aligns with the requirements specified in the following link: https://imgur.com/a/TZ6qvbC. To facilitate this, please reach out to your service provider.

We also recommend executing the import on a new WordPress installation. You can accomplish this by using the WordPress Database Reset plugin, which can be found at https://wordpress.org/plugins/wordpress-database-reset/. This plugin enables you to erase all existing content and install a fresh version.

Furthermore, we encourage you to adhere to our theme documentation available at: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

Could you kindly inform us whether you plan to use WPBakery or Elementor? Also, please provide the URL of the demo you wish to import. We are prepared to assist you with the demo import based on your preference.

Additonally, Please share your site WP-ADMIN Login details in the below-listed format in the private content area so that we’ll check and import the demo on your site.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Should you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to provide the necessary assistance.

Best Regards,
8Theme’s Team.

#366570 Copied
Tagged: pre-built wordpress themes, website building troubleshooting, woocommerce theme installation
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