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Pre loader screen - by grebe - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

grebe

Participant

May 27, 2020 at 00:05

Hi,

I’m pretty happy with the theme in general, but in mobile, just a few moments before the preloader image, it appears a weird home configuration. I send you an image.

https://ibb.co/SVw396r

#238897 Copied Theme version: 6.3.4

3 Answers

John Holden

Support staff

May 27, 2020 at 06:17

Hi,

Please send:

– Screenshots of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#238908 Copied

Promove Mais

Participant

July 4, 2023 at 20:26

Hi friend, all good, I’ve been looking at your site and it has a very good score on PageSpeed Insights. I would like to know how you made it load so fast.

#361215 Copied

Rose Tyler

Support staff

July 5, 2023 at 09:02

Hello, Promove Mais,

Thank you for contacting us and for using XStore.

General site speed depends on many factors – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ , not just on the theme, but on your server settings, images you use, third-party plugins you use, etc.
Google Pagespeed always scores 20-50 points for mobile performance for 99% of websites built with WordPress.
We suggest that you follow the instructions provided by Google PageSpeed Insights, for example – https://prnt.sc/w_OD7Jt3ZYFd and our documentation – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

We hope this information is helpful.

Kind Regards,
8theme team

#361246 Copied
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