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Preview image resizing - by Albert - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

Albert

Participant

April 10, 2016 at 22:10

Hello,

I have a problem, on my e-shop https://chlorella-es.cz/produkt/es-bio-chlorella-3000-tablet/ you can see smaller picture of the product after loading the site. If you click on the arrow to the next picture in the slider image gonna grow to the normal size.

I need the normal size right after loading the site. Can you help? Where is the problem? 🙂

Thank you

Albert

#120671 Copied Theme version: 2.5 WooCommerce version: 2.5.2

5 Answers

Jack Richardson

Support staff

April 11, 2016 at 08:41

Hello,

Please try to set the sizes that described in the documentation https://www.8theme.com/demo/docs/woopress/#!/woocommerce and then regenerate thumbnails http://wordpress.org/plugins/regenerate-thumbnails/ .

Best regards,
Jack Richardson.

#120696 Copied

Albert

Participant

April 11, 2016 at 11:29

Thanks for the response, but it doensn’t work.. is there anything else what I can do?

Albert

#120724 Copied

Eva Kemp

Participant

April 11, 2016 at 11:34

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#120725 Copied

Albert

Participant

April 11, 2016 at 11:47

Thank you 🙂

Please, contact administrator
for this information.

#120729 Copied

Eva Kemp

Participant

April 11, 2016 at 12:48

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#120736 Copied
Tagged: image resizing, preview, seo friendly, templates, woocommerce, wordpress
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