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Preview the customizing page seems incorrect

This topic has 5 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

  • Avatar: JFOC
    JFOC
    Participant
    September 8, 2020 at 09:22

    hi,
    how to make the preview is correct when customizing the page (there is a gap)?
    the real preview is correct but the customizing preview seems not right (no a gap). incorrect preview during customizing page

    #250763 Copied Theme version: 7.0
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2020 at 14:06

    Hi,

    Could you provide URL and temporary wp-admin access? https://prnt.sc/udnf4d
    We will take a closer look.

    Regards

    #250794 Copied
    Avatar: JFOC
    JFOC
    Participant
    September 9, 2020 at 06:56

    credentials sent

    Please contact administrator
    for this information.
    #250858 Copied
    Avatar: JFOC
    JFOC
    Participant
    September 10, 2020 at 16:25

    any news?

    #251080 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2020 at 12:43

    Hello,

    Sorry for the delay in answering.
    I’ve passed your question to our developers. Right now, there is no ready solution. It is not a theme bug, but the work of the customizer when the screen is resized. We added this to our task list, and will try to find a workaround in one of next updates.

    Regards

    #251146 Copied
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