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Price filter in the sidebar - by MAHDAR - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Andrew Mitchell

MAHDAR

Participant

January 3, 2024 at 23:43

Hello, I hope you are well

1- I added a sidebar using Elementor and selected Filtershop
But the price filter does not work well, please check

2- Are there 2 or 3 or 4 or 5 or 6 product display elements in Elementor?

3- Is it possible to display the sub-categories like the following site, that is, this element is in Elementor, or is there a way to do this?

https://drive.google.com/file/d/1FrdSmQrOzY7bW1DKFNk7ioj0Dp_rqu1v/view?usp=sharing

Please, contact administrator
for this information.

#378480 Copied Theme version: 9.2.5

8 Answers

Rose Tyler

Support staff

January 4, 2024 at 10:44

Hello, MAHDAR,

We appreciate you reaching out to us and for choosing XStore for your needs.

Regarding your queries:

1/ We kindly request that you verify the functionality of the default WooCommerce widget titled “Filter products by price” to ensure it meets your requirements.

2, 3/ We encourage you to explore the capabilities of our Product Archive Builder by activating it. For your convenience, here is a helpful guide: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/ . Additionally, you may find it beneficial to utilize our custom elements, which can be viewed at the following links: https://prnt.sc/eu9YXc4jRRSA https://prnt.sc/oc7uj-S5xp3x

Should you prefer not to activate our builder, we recommend reaching out to the support team of the Elementor Pro plugin for further assistance.

Best Regards,
8Theme’s Team

#378525 Copied

MAHDAR

Participant

January 4, 2024 at 22:46

Thank you for your guidance

I created a Products Archive using the theme, but there is a problem with the Products Archive element

Please watch the video

Please contact administrator
for this information.

#378615 Copied

Rose Tyler

Support staff

January 5, 2024 at 10:12

Hello, MAHDAR,

We appreciate your prompt response.

Kindly ensure that the issue at hand is not a result of interference from a third-party plugin.

Should the problem persist independently of any plugin, we would request that you furnish us with FTP access credentials to facilitate a more thorough examination.

Best Regards,
8Theme’s Team

#378665 Copied

MAHDAR

Participant

January 7, 2024 at 23:03

Hello,
I disabled unnecessary plugins, but my problem was not solved. I will send you WordPress and ftp access, please check
Thankful

Please contact administrator
for this information.

#378989 Copied

Rose Tyler

Support staff

January 8, 2024 at 08:51

Hello, MAHDAR,

We appreciate your prompt response.

Upon investigation, we have determined that the issue you are experiencing originates from the custom modifications made to the child theme files. We have observed that when the XStore parent theme is activated on your website, the problem in question is resolved.

Additionally, we have reviewed the WooCommerce > Status > Logs and identified an error related to your custom code, as evidenced by the screenshot provided: https://prnt.sc/K71jO0FRk2dK. We kindly request that you address and rectify this error within your custom code.

Please understand that as our support does not extend to custom code, we are unable to offer assistance in this matter.

We appreciate your understanding and cooperation.

Best Regards,
8Theme’s Team

#379002 Copied

MAHDAR

Participant

January 8, 2024 at 09:43

Thank you for your guidance
I checked the function folder and all my codes are written in 327 lines, but in the image you sent, it refers to line 415.
https://prnt.sc/K71jO0FRk2dK
Can you guide me please?

Please contact administrator
for this information.

#379016 Copied

Rose Tyler

Support staff

January 9, 2024 at 08:19

Hello, MAHDAR,

The issue has been resolved. Kindly verify at your earliest convenience.

Best Regards,
8Theme’s Team

#379190 Copied

Andrew Mitchell

Support staff

January 9, 2024 at 08:21

Dear MAHDAR,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#379191 Copied
Tagged: affordable, customizable, price filter, sidebar, user friendly, woocommerce themes, wordpress
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