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Price filtering not working correctly when setting them

This topic has 3 replies, 3 voices, and was last updated 43 minutes ago ago by Andrew Mitchell

VincentC

Participant

February 3, 2025 at 14:20

Hello,

Everytime we would like to filter the pricing it doesn’t work. We can set the pricing but the products don’t filter how they should. Every product just stays within the list.

We do not have any third party cache plugin enabled.

Kind Regards,
Vincent

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2 Answers

Rose Tyler

Support staff

February 3, 2025 at 15:31

Hello,

Thank you for reaching out to us.

1/ To potentially resolve your issue, we kindly request that you downgrade your PHP version to 8.0 or 8.1 and verify if the problem persists. Your hosting provider can do the downgrade at your request.

2/ We have noticed that your website is utilizing a large number of plugins, for example, there is an error from a plugin – https://prnt.sc/rdDLTiI21xpj This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

3/ Make sure that in the Archive Products builder via Elementor is Archive products element is used, not the Products grid.

Best regards,
8Theme’s Team

#433219 Copied

Andrew Mitchell

Support staff

February 3, 2025 at 16:51

Dear VincentC,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

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Price filtering not working correctly when setting them

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