Return to previous page

Price filtering with woocommerce products not working

This topic has 4 replies, 2 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

VincentC

Participant

August 28, 2024 at 09:55

Hello,

The price filtering for woocommerce products isn’t working again. I’ve already made a topic months ago about the same issue, it was fixed then and I got told it was a bug in the theme which would be sorted in the new update. However, I think that didn’t happen.

Check for yourself:

Kind Regards,
Vincent

Please, contact administrator
for this information.

#411955 Copied

3 Answers

Andrew Mitchell

Support staff

August 28, 2024 at 16:11

Hello, VincentC,

We have noticed that you are currently using version 9.3.16 of our theme. Please be advised that the latest version available is 9.3.18. We strongly recommend that you update your theme and the core plugin to the latest versions to ensure optimal performance and functionality.

After updating, please verify if the issue you are experiencing persists.

Best Regards,
The 8Theme Team

#412060 Copied

VincentC

Participant

August 29, 2024 at 09:05

Hello,

After updating the issue is still there.

Kind Regards,
Vincent

#412146 Copied

Andrew Mitchell

Support staff

August 30, 2024 at 15:54

Hello, VincentC,

I hope this message finds you well. We have recently implemented some updates on our website, but unfortunately, we are unable to see these changes reflected. Despite clearing the cache on our end, the updates still do not appear.

Could you please check if there might be a server-side cache or a CDN that needs to be temporarily disabled? If so, we kindly request that these be deactivated to allow the changes to propagate correctly.

Thank you for your attention to this matter.

Best regards,
8Theme’s Team

#412407 Copied
Tagged: best selling woocommerce, fix woocommerce price filter, price filter issue, troubleshoot woocommerce themes, woocommerce product troubleshooting, woocommerce support, woocommerce themes
Viewing 4 results - 1 through 4 (of 4 total)