Price variation not visible with only 1 variation available

This topic has 5 replies, 4 voices, and was last updated 1 weeks, 6 days ago ago by Tony Rodriguez

  • Avatar: Mauro Giorgi
    M.
    Participant
    March 31, 2025 at 12:39

    Hi,
    the price variation is not visible with only 1 variation available?
    Thanks

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 31, 2025 at 12:54

    Hello, Mauro,

    Thank you for reaching out to us.

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    Warm Regards,
    The 8Theme Team

    Avatar: Mauro Giorgi
    M.
    Participant
    March 31, 2025 at 13:10

    See private content for video
    Thanks

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    March 31, 2025 at 15:38

    Dear @Mauro,

    Thank you for reaching out.

    Please note that this is not a bug. The product in question has only one variation; therefore, the price remains the same regardless of the selected color or size: https://tinyurl.com/2y6db6fb.

    If you would like our development team to consider repositioning the price above the stock information, we kindly encourage you to submit your suggestion on our Taskboard at https://www.8theme.com/taskboard/. Should your idea receive sufficient support from other users, our team will thoroughly evaluate the possibility of including it in a future update.

    If you have any further questions or need additional assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 2, 2025 at 09:38

    Dear Mauro,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Price variation not visible with only 1 variation available’' has been successfully resolved, and the topic is now closed for further responses

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