Prices are shown without taxes in the simple product

This topic has 7 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Jack Richardson

  • Avatar: hermosilla
    hermosilla
    Participant
    September 29, 2015 at 15:55

    I have updated my WooPress theme to the last version 2.5. I have WordPress version 4.3.1 and I still see the single product price without taxes. I don’t known what to do and I need the prices to be shown with taxes.

    Can you help me about this?

    Thank you very much.

    6 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 29, 2015 at 16:37

    Hello,

    We can’t view your site. It’s a blank page.
    Please check it and provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: hermosilla
    hermosilla
    Participant
    September 29, 2015 at 16:56

    Please try to enter again. I have increase max_execution_time.

    Please, contact administrator
    for this information.
    Avatar: hermosilla
    hermosilla
    Participant
    September 30, 2015 at 17:35

    Maybe this screenshot can help you:

    http://backfliphouse.com/wp-content/uploads/taxes.jpg

    I need taxes to be displayed en the price.

    Thank you very much.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 1, 2015 at 12:26

    Hello,

    Please give us FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: hermosilla
    hermosilla
    Participant
    October 1, 2015 at 15:15

    Here you have them!!

    Thank you again.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 14:31

    Hello,

    Please take our apologies for the delay.
    I’ve checked your site with the default Woocommerce theme “Storefront” and there is the same problem with tax displaying on single product page. You also can check it yourself by switching theme in Appearance > Themes > Storefront. In this case you need to contact woocommerce support to analyze the problem.

    Best regards,
    Jack Richardson.

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