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PRICES DONT CHANGE WHEN UPDATE ON SALES BOOSTER

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

OnlyCBD

Participant

November 19, 2023 at 21:11

Hola, estoy teniendo problemas con Sales Booster.
No actualiza los precios cuando cambio los valores.
Deberia ser 49€ siempre y no funciona bien.
Os doy acceso a WP y podeis comprobarlo.
POPUP ADD TO CART:
https://ibb.co/wN7TGp7

CARRITO LATERAL:
https://ibb.co/b6Z0jyn

CARRITO:
https://ibb.co/HXj2dgt

Please, contact administrator
for this information.

#374131 Copied Theme version: 9.2.2 WooCommerce version: Latest

3 Answers

Tony Rodriguez

Support staff

November 20, 2023 at 08:57

Hello, @OnlyCBD,

We hope this message finds you well.

Upon thorough examination of your website, we have determined that the difficulties you have been experiencing are attributable to the child theme currently in use. As a temporary measure to address the problem, we have activated the Xstore Parent theme on your website, which has successfully resolved the issue. For your reference, we have included an image that illustrates the resolution. https://ibb.co/D8713VY

We can now confirm that the root cause of the issue lies within the customizations made to your child theme. Please note that our team is not accountable for any additional customizations implemented within the child theme. We kindly request that you consult with your website developer to review and rectify the customizations in question.

We appreciate your understanding in this matter and are committed to ensuring the smooth operation of your website.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team.

#374158 Copied

OnlyCBD

Participant

November 20, 2023 at 18:10

hi Tony.
first of all thank you very much.
Please do not make changes to the website in production.
Do you mean that the problem comes from a modification in the child theme?

#374217 Copied

Tony Rodriguez

Support staff

November 21, 2023 at 07:51

Hello, @OnlyCBD,

Thank you for your response.

We would like to inform you that in order to investigate the root cause of the issue you reported, we temporarily activated the Xstore parent theme via the Appearance > Themes section of your website. Please be assured that no changes were made to your site during this process.

Upon review, it has been confirmed that the difficulties you are experiencing are due to custom modifications made to your child theme. As previously mentioned, our responsibility does not extend to issues arising from additional customizations implemented within the child theme.

Thank you for your understanding.If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm regards,
The 8Theme Team

#374256 Copied
Tagged: affordable woocommerce fixes, ecommerce solutions, price update issue, reliable wordpress services, sales booster, woocommerce, wordpress themes
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