Return to previous page

PRO Elementor can be deactivated if I put Elementor Pro… or I have to keep both

This topic has 7 replies, 2 voices, and was last updated 26 minutes ago ago by Tony Rodriguez

anli75

Participant

October 22, 2024 at 09:05

HI,
I should activate Elementor Pro… but can I deactivate Elementor PRO of the Xstore theme?
thank

Files is visible for topic creator and
support staff only.

#419887 Copied Theme version: 9.4.2

6 Answers

Tony Rodriguez

Support staff

October 22, 2024 at 09:11

Hello, @anli75,

Thank you for contacting us and for using XStore.

We kindly request that you activate the Elementor Pro plugin and deactivate the Pro Elements plugin, as it is recommended to use only one of them simultaneously.

Please read our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-builders-getting-started/

We hope this information is helpful.

Best regards,
8Theme Team

#419889 Copied

anli75

Participant

October 22, 2024 at 09:39

Ok I deactivated it but it still doesn’t work for me.
I’ll show you the error it creates with the screenshots.
I put a page title by setting the position color but when I publish it’s something else!

https://itremonellisrl.it/product-category/cancelleria-ufficio/

Thank you

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#419900 Copied

Tony Rodriguez

Support staff

October 22, 2024 at 09:44

Hello, @anli75,

Thank you for your response.

We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and check your website to ensure everything is functioning as expected.

Should you have any further questions or concerns, please do not hesitate to reach out.

Best regards,
8Theme Team

#419903 Copied

anli75

Participant

October 22, 2024 at 09:52

Perfect thank you!
But may I know what the problem was?

Thank

#419908 Copied

anli75

Participant

October 22, 2024 at 10:57

I no longer see this type of element on the page… what widget is this?
see attached image

Files is visible for topic creator and
support staff only.

#419924 Copied

Tony Rodriguez

Support staff

October 22, 2024 at 12:05

Hello, @anli75,

1/ We addressed the issue you were experiencing, We followed these steps:

1. Navigate to Elementor > Settings > General.
2. Check the boxes labeled ‘Disable Default Colors’ and ‘Disable Default Fonts’.
3. Save the changes.

2/ Please find attached a product filter widget for your reference. You can view the accompanying image in the private content area.

We hope this helps. Should you have any further questions or concerns, please do not hesitate to reach out.

Best regards,
8Theme Team

Content is visible for topic creator and
support staff only.

#419938 Copied
Viewing 7 results - 1 through 7 (of 7 total)