Pro order status at the product page is not working

This topic has 2 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    July 29, 2024 at 18:09

    Hu there,

    I had some products sorted on pre order status but we received today an order as if the product was available.
    Can you help me if there is a certain set up that we must make, in order to make it work properly?
    thanx

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2024 at 07:27

    Hello Cr3atorf1lm,

    Thank you for reaching out to us with your concern.

    We recommend that you reach out to the support team for the WooCommerce plugin for further assistance, as the behavior you described is independent of our theme. You can contact them via the following link: https://wordpress.org/support/plugin/woocommerce/

    Best Regards,
    8Theme’s Team

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