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Problem about variation swicher not working for some reason

This topic has 4 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Jack Richardson

softwarecy

Participant

March 5, 2025 at 14:01

Hi,

I want to change the feature image when i choose one option. So have a product with 2 options (attributes) and when i choose first i want to change the image, i saw this template has this option but it doesn’t work in my case, can you please help me

Please, contact administrator
for this information.

#436288 Copied Theme version: 9.4.8

3 Answers

Rose Tyler

Support staff

March 5, 2025 at 14:56

Hello,

Thank you for reaching out to us.

Theme Options > WooCommerce > Shop Elements > Variation Swatches > set the Χρώμα as the primary attribute;

Warm Regards,
The 8Theme Team

#436296 Copied

softwarecy

Participant

March 5, 2025 at 15:51

Hi,

Thanks on your response. We did that but for some reason not work, i will send you access to check if is not a problem We also try to turn off all plugins but still is same problem

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for this information.

#436311 Copied

Jack Richardson

Support staff

March 6, 2025 at 14:53

Dear @softwarecy,

We have conducted a thorough review and identified that one of your attributes does not adhere to the recommended slug naming convention. Specifically, as shown in the following screenshot: https://prnt.sc/Y4fRKl1_su_L, the attribute contains non-Latin symbols, which could be the potential cause of the issue.

We kindly request you to update your attribute slug to use only Latin symbols as per the recommendation and check if the issue persists afterward.

Please let us know if you need any further assistance.

Best regards,
Jack Richardson
8Theme Team

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