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Problem add to cart - by Alessandro Bernardi

This topic has 18 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

Alessandro Bernardi

Participant

January 11, 2021 at 17:58

Good evening
if I add a product to the cart without combinations it goes directly to the checkout. If the product has the variants, it adds the product but it stays on the product page instead of in the checkout.

#267848 Copied Theme version: 723 WooCommerce version: 480

17 Answers

Olga Barlow

Participant

January 11, 2021 at 18:08

Hello,

Provide us with temporary FTP access to your site to fix the mentioned issue.

Regards

#267854 Copied

Alessandro Bernardi

Participant

January 11, 2021 at 21:39

ok

Please contact administrator
for this information.

#267898 Copied

Alessandro Bernardi

Participant

January 11, 2021 at 22:03

credential

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for this information.

#267900 Copied

Alessandro Bernardi

Participant

January 11, 2021 at 22:06

Another thing … if I add a product with a combination 2 times the system freezes for more seconds… Can you check if the system is working correctly?

#267901 Copied

Alessandro Bernardi

Participant

January 12, 2021 at 10:37

truck bug

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for this information.

#267945 Copied

Olga Barlow

Participant

January 12, 2021 at 18:57

Hello,

Check now, please.

Regards

#268040 Copied

Alessandro Bernardi

Participant

January 13, 2021 at 12:21

Hi If I add the same attribute of a product twice, the system crashes. Try this url

Please contact administrator
for this information.

#268141 Copied

Alessandro Bernardi

Participant

January 13, 2021 at 12:22

check debug

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for this information.

#268143 Copied

Olga Barlow

Participant

January 13, 2021 at 13:40

Hello,

We can’t add the same size again because only one available https://gyazo.com/5438383f2933ae574dc26966bacb9562
And I did not face the problem.

Regards

#268163 Copied

Alessandro Bernardi

Participant

January 14, 2021 at 15:50

Please check the video

Please contact administrator
for this information.

#268418 Copied

Olga Barlow

Participant

January 14, 2021 at 16:15

Hello,

Try to use another browser, please. Do you have the same issue? Because we removed Ajax add to cart for the variable product but it still uses Ajax on your video. It looks like some kind of browser cache. So, check the product in FF and let me know about the results.

Regards

Regards

#268430 Copied

Alessandro Bernardi

Participant

January 14, 2021 at 19:19

In firefox works perfectly.

#268465 Copied

Alessandro Bernardi

Participant

January 14, 2021 at 19:25

I tried in private mode on G chrome and everything works now. How can I enable the side cart to appear as soon as I add an item?
Best Regards

#268466 Copied

Olga Barlow

Participant

January 15, 2021 at 16:41

Hello,

In this case, keep this option disabled https://prnt.sc/wp4ufr

Regards

#268604 Copied

Alessandro Bernardi

Participant

January 19, 2021 at 14:15

Now i have problem to enter in customize theme
https://www.revershop.it/wp-admin/customize.php

#269124 Copied

Alessandro Bernardi

Participant

January 19, 2021 at 17:00

Since you have changed we are unable to enter on theme change

#269157 Copied

Olga Barlow

Participant

January 19, 2021 at 21:32

Hello,

What problem do you have with the customizer? I don’t see any issues https://gyazo.com/c4ebced42b31947532c7195e3689034e
What browser do you use?

Regards

#269194 Copied
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