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Problem adding categories to homepage - by ctolomeo

This topic has 43 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

ctolomeo

Participant

July 1, 2014 at 16:31

I’ve added categories to my homepage using the following code
[product_categories number="3" parent="15, 42, 44"]

the shortcode works when I set the parent id to 0 but I cannot choose which categories I want displayed. I tried by listing the category id numbers but it won’t work.

please help

#8469 Copied

42 Answers

Eva Kemp

Support staff

July 1, 2014 at 16:47

Hello,

You should use this shortcode [etheme_product_categories number="3" parent="15, 42, 44"] to make it work correctly ( https://www.8theme.com/demo/docs/idstore/index.html#!/idstore_shortcodes ).
Please try it and if the problem is still there provide us with the credentials to wp-admin panel in Private Content.

Regards,
Eva Kemp.

#8473 Copied

ctolomeo

Participant

July 3, 2014 at 05:35

just added the requested information

Please, contact administrator
for this information.

#8654 Copied

Robert Hall

Support staff

July 3, 2014 at 06:07

Hello,

You are using an older version of the theme, update it please.
Here is a video how to do this.
http://www.youtube.com/watch?v=KdWESIIPU1k

I see you used the old version of WordPress, it is desirable to update.

Regards,
Robert Hall

#8657 Copied

ctolomeo

Participant

July 4, 2014 at 06:46

i tried updating to version 3.4 following your instructions but now the site is completely messed up. the content is still there and correct but now it seems that there are a lot of errors. and on top of that it still says i’m running version 2.2

please help…

thanks

#8841 Copied

ctolomeo

Participant

July 4, 2014 at 06:47

the errors im getting are…

Warning: strpos() expects parameter 1 to be string, array given in /home/rosslin1/public_html/wp-includes/shortcodes.php on line 193

Warning: strpos() expects parameter 1 to be string, array given in /home/rosslin1/public_html/wp-includes/shortcodes.php on line 193

Warning: Cannot modify header information – headers already sent by (output started at /home/rosslin1/public_html/wp-includes/shortcodes.php:193) in /home/rosslin1/public_html/wp-includes/pluggable.php on line 1121

#8842 Copied

Robert Hall

Support staff

July 4, 2014 at 07:01

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#8843 Copied

ctolomeo

Participant

July 4, 2014 at 07:14

Information for FileZilla access???

#8846 Copied

Robert Hall

Support staff

July 4, 2014 at 07:22

Yes, of course. It need to see on trouble with more details. This error is in files, and we need access to them.

Regards,
Robert Hall.

#8847 Copied

ctolomeo

Participant

July 4, 2014 at 07:39

information in private content

thanks for your fast response!

you guys are amazing

Please, contact administrator
for this information.

#8849 Copied

Robert Hall

Support staff

July 4, 2014 at 07:53

I’ve made some changes in your theme. Please check it now!

Regards,
Robert Hall.

#8850 Copied

ctolomeo

Participant

July 4, 2014 at 08:04

im able to see that the theme is 3.4. however, the theme doesn’t seem to be displaying the web content. I look at the individual pages through the dashboard and everything seems correct. Then I click on view site or view page all i see is the header and footer. no content in the body of the webpages are being displayed…

help?!?!

#8851 Copied

Robert Hall

Support staff

July 4, 2014 at 08:34

After my edits site looked well. Did you try to edit after that, what have you done?

Regards,
Robert Hall.

#8852 Copied

ctolomeo

Participant

July 4, 2014 at 08:45

I did nothing just logged on nd pressed save on the theme options. Then checked the site. I think I was still logged in FileZilla. Do you think that could’ve been the issue?

#8853 Copied

Robert Hall

Support staff

July 4, 2014 at 10:51

We updated your WooCommerse plugin and site looks well. Please check it now!

Regards,
Robert Hall.

#8860 Copied

ctolomeo

Participant

July 4, 2014 at 16:42

everything looks great now. however, I’m still having issues with displaying categories on the homepage. I’ve used the code that was first provided to me [etheme_product_categories number=”3″ parent=”15, 42, 44″] but it doesn’t display anything. then I change the parent to 0 and it displays the categories just fine. However, i don’t need all the categories displayed, just the following categories “T-Shirts, Tank Tops, Headwear, Sweaters” I already have the categories created but not sure how to code it.

also, when four categories are displayed the fourth category is displayed under the other 3, is there a way to get all four categories to be displayed in the same row?

thanks for all your patience and help!

once again your support is amazing!

#8886 Copied

ctolomeo

Participant

July 4, 2014 at 16:47

update: i was able to get all four categories displayed in the same row however, it isn’t aligned correctly. also, still having the same issue with only displaying the categories I need (T-Shirts, Tank Tops, Headwear, Sweaters) on the homepage

thanks

#8887 Copied

Eva Kemp

Support staff

July 4, 2014 at 17:54

Hello,

I’ve made some modifications and the product categories are displayed fine. I’ve inserted 4 id numbers for the categories you want to be displayed, but only 2 are showing, the reason is “Headwear” and “Sweaters” categories don’t have any products. When you select products for these 2 categories they will appear on the home page as well.

Regards,
Eva Kemp.

#8889 Copied

ctolomeo

Participant

July 4, 2014 at 18:51

Thanks for all your help! One last question… Is the id store theme compatible with an email subscription form that you have on your 8theme.com footer?

#8898 Copied

Eva Kemp

Support staff

July 4, 2014 at 19:00

Hello,

Yes, it’s compatible. Mailchimp plugin was used for it: http://wordpress.org/plugins/mailchimp-for-wp/

Regards,
Eva Kemp.

#8899 Copied

ctolomeo

Participant

July 5, 2014 at 16:27

when displaying the categories on the homepage is there a way to hide the category labels? I am going to create labels and add a thumbnail to each category and it wouldn’t make much sense to have them displayed twice.

thanks

#8934 Copied
Eva Kemp

Support staff

July 5, 2014 at 18:00
Hello,

You can hide it using the code in custom.css:
```
.category-block h3 {
    display: none;
}
```
Regards,
Eva Kemp.
#8936 Copied
ctolomeo

Participant

July 5, 2014 at 21:05

Would I add that to the code on the homepage?

#8941 Copied

Eva Kemp

Support staff

July 6, 2014 at 09:55

As I told you you need add this code into custom.css file.

Regards,
Eva Kemp.

#8959 Copied

ctolomeo

Participant

July 6, 2014 at 15:19

I’m sorry for the confusion but I don’t understand what file you’re talking about. Where is that located and does it matter in the file where I add it at?

#8960 Copied

Robert Hall

Support staff

July 6, 2014 at 15:39

Hello,

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.

#8961 Copied

ctolomeo

Participant

July 8, 2014 at 17:18

Thanks for all your help. Everything is working perfectly except I cannot figure out how to get an image to appear (thumbnail) on the homepage for each category. I tried adding a thumbnail to each category but that didn’t help. Is this possible to do?

Also, I’ve added a mailchip subscription form on a page titled “test” to see how it worked with the themes styling and cannot get it to be on one line (example http://young-bandits.com/). Is this possible as well?

Thanks! You all are wonderful!!!

#9146 Copied

Eva Kemp

Support staff

July 8, 2014 at 20:24

Hello,

As I see the thumbnails are showing:

Also I’ve added the code into custom.css to align the mailchip form. Please check your test page now.

Regards,
Eva Kemp.

#9167 Copied

ctolomeo

Participant

July 8, 2014 at 21:48

thanks! i cleared my cookies and its showing up perfectly now! Is there a way to center the subscription form on the test page? Also, is there a way to disable the category thumbnail from showing up once clicked on the homepage?

Thanks!

#9175 Copied
Eva Kemp

Support staff

July 9, 2014 at 08:33
Hello,

To center the subscription form use this code in custom.css file:
```
form.mc4wp-form, .mc4wp-form form {
    margin-left: 120px;
} 
```
Please clarify your 2nd question. Don’t you want the category thumbnails to be shown on the homepage and leave only the categories title?

Regards,
Eva Kemp.
#9206 Copied
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